Rosalynn Hall

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**** ******** ******

Fairfield, AL 35064

*** / ***-**** (home)

*** / ***-**** (cell)

OBJECTIVE

Seeking a position in customer service, which will utilize my experience, and success in satisfying clients.

QUALIFICATIONS

Experience in customer relations. Proficient in assuring that customer needs are met and providing satisfactory assistance to deal with problems or concerns. Ability to work effectively in a fast paced environment. Proficient in use of the Advantage System.

EMPLOYMENT

2001 – Present Regions Bank, Trust File Clerk

Responsible for arranging and filing documents in the trust department and vault. Process new accounts for three trust departments. Verify closed accounts.

1999- 2000 Liberty National, Records/ Mail Clerk

Answered multi-line telephone. Assisted customers with various questions they may have, often providing “one call resolution.” Handled a large volume of insurance records. Sorted and prepared documents for shipping to the appropriate districts.

1997– 1998 McRae’s Department Store, Cosmetic Counter Associate

Responsible for selling and ordering cosmetics. Handled cash and credit transactions. Provided customer service to clients, assisting them with purchases, answering questions about the products; and giving makeovers. Assisted Manager with counter events. Successfully established client retention.

EDUCATION

1994 – 1997 Bessemer Beauty Institute

1992 - 1994 Stillman College

1988-1992 Fairfield High School (General Diploma)

REFRENCES

Available Upon Request

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