Customer Service Sales
Resume:
Shannon M. McNeal
Rochester NH 03867
*******.********.******@*****.***
Professional customer service provider with Ten years experience seeks a position where my strong communication skills and proven problem solving ability will enhance all areas of office operations and customer service.
Highlights of Qualifications
o Proficiency in Microsoft Word, Excel and Power Point
o Ten years experience in customer service and sales
o Experience in management
o Track record of being rapidly promoted through a series of increasingly responsible positions
o Can work as a team member or independently
Relevant Skills and Accomplishments
Clerical Skills
o Multi-tasking, able to perform different tasks at same time.
o Data Entry, entering information provided into a computer.
o Filing, keeping records, and a neat organized working environment.
o E-mailing and fax machine experience.
Customer Service and Sales
o Resolved customer complaints.
o Able to answer multi-phone lines up to 20
o Speak clearly over phone in a polite manner
o Relate to customers and provide feeling of security
o Solicited customers, promoted products, and either met or exceeded sales quota daily
Employment History
Lead Generation E-Coast Sales 06/10- 11/10
Sales Centerpoint Comm. 08/09 - 12/09
Advertising/Sales Sell My Time Share Now 04/09 - 08/09
Child Care Provider Self –Employed 12/07 – 01/09
Interviewer UNH Carsey Inst. Durham, NH 05/07 – 10/07
01/10 - 06/10
Interviewer RKM Research, Portsmouth, NH 05/03 – 01/05
Assistant Manager Cumberland Farms, Durham, NH 04/04 – 07/04
Night Manager TMS East, Bay City, MI 05/97 – 09/02
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