Customer Service Manager

| SANG YU

**** */* ****** ******, Los Angeles, CA 90038

T: 213. 379. 0022 E: ********@*****.***

| SUMMARY

• Motivated property management professional seeks a challenging position where my skills and experience in management, marketing, and customer service can be best utilized.

• Organized. Detail oriented. Analytical. Self starter, team player, and multi-tasker who thrives in result-oriented environment.

• Excellent communication skills. Fluent in English and Korean; conversant in French.

| RELEVANT EXPERIENCE

ASSISTANT PROPERTY MANAGER | BOOKKEEPER

23 CLEARVIEW REALTY, LLC, New York, NY August 2006 to July 2010

Advised, assisted and accomplished property acquisitions, improvements, leasing, maintenance, and sales of apartment units and vacation homes.

Performed administrative, marketing, and management duties including bookkeeping, marketing and showing properties, preparation of leases and statements, servicing tenants, managing contractors, working with real estate agents, and CPA for taxes.

ASSISTANT PROPERTY MANAGER | BOOKKEEPER

MICHAEL BINDI MANAGEMENT, New York, NY July 1998 – October 1999

Assisted in management of furnished rental business. Serviced tenants and communicated with renting agents regarding unit availability and rental commitments. Scheduled and oversaw cleaning and maintenance contractors.

Handled bookkeeping duties, including accounts payable and receivable, in Quickbooks.

| OTHER EXPERIENCE

PRE-PRODUCTION COORDINATOR

LEVI’S & DOCKERS OUTERWEAR, New York, NY October 2007 to August 2008

Coordinated between design, sales, and production departments in New York office, and overseas factories to assure timely sample development and approval.

ACCOUNT EXECUTIVE | PRODUCTION COORDINATOR

SIMA SOURCING, New York, NY May 2006 – October 2007

Interfaced with clients and overseas vendors to negotiate and coordinate development, production, quality control, prices, and shipment.

DESIGNER | PRODUCT DEVELOPER

SIERRA FASHIONS, New York, NY September 2004 – May 2006

Designed and developed collections for Rampage Men and Mecca Outerwear.

DESIGNER | PRODUCT DEVELOPER

EXCELLED LEATHER COAT CORP., New York, NY October 1999 – September 2004

Designed and developed men’s and women’s leather outerwear.

| EDUCATION

LOS ANGELES CITY COLLEGE, Los Angele, CA

CURRENT COURSES: Property Management, Real Estate Law, Practice, and Principles.

FASHION INSTITUTE OF TECHNOLOGY, New York, NY

Associate of Applied Science, Fashion Design

| TECHNICAL PROFICIENCY

Excellent command of Quickbooks, Microsoft Office (Excel, Access, Word, Power Point, and Outlook) Adobe Acrobat, Illustrator, and Photoshop. Mac and PC.

Working knowledge of Yardi Voyager and Pop Card.

Contact this candidate