Manager Customer Service

Jodi-Lynn Walker

**B Onway Lake Road Raymond, NH 03077 603-***-**** (Cell) 603-***-**** (Message) ****.****.******@*****.***

Objective_________________________________________________________________________________________________

To secure employment in my career field where your company can benefit from my knowledge, skills and experience, to work in a company where I can meet and exceed personal and company expectations.

Professional Experience_____________________________________________________________________________________

April 2011 – August 2011 Twice A Lady Stratham, NH

Assistant Manager

• Responsible for opening and closing store functions

• Networking via Facebook

• Scheduling consignment appointments

• Pricing all inventory taken in during appointments

• Providing excellent Customer Service to our clientele

Dec 2007-Sept 2008 Irving Oil/Circle K Raymond, NH

Assistant Manager & Bakery Manager

• Responsible for training, scheduling, and hiring employees.

• Networking essential paperwork to home office

• Participation in store/bakery audits, loss and prevention

• Vendor check-in, shipping/receiving and store appearance

Feb 2007-Oct 2007 Irving Oil Raymond, NH

Shift Leader

• Responsible for training new employees

• Making sure inside and outside of store is clean and organized

• Networking essential paperwork to home office

• Shift coverage and store emergencies

May 2005-Sept 2005 Exeter On Hampton Exeter, NH

2nd Shift LNA

• Responsible for resident/geriatric care and charting

• Medical triage, Temperature Pulse and Respirations

• Assisting residents with Activities of Daily Living

Sept 2002-Feb 2004 Rockingham County Nursing Home Brentwood, NH

Student/Licensed Nursing Assistant

• Responsible for resident/geriatric care and charting

• Medical triage, Temperature Pulse and Respirations

• Assisting residents with Activities of Daily Living

• Postmortem Care

• Floor responsibilities

Education_________________________________________________________________________________________________

Raymond High School Raymond, NH

• High School Diploma-1997

Seacoast School of Technology Exeter, NH

• 3 ECE Credits-1997

Skills, Training and Activities________________________________________________________________________________

• Assistant Manager Training Seminar- Certificate- Feb 2008

• Service Safe Seminar- Certificate- Summer 2008

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