Human Resources Manager

SUSAN CERVANTES

*** ******* **.

Henderson, NV **074

C: 702-***-****

*************@***.***

EXPERIENCES

Gaming Technology 01/12 to Present

Senior Human Resources Generalist

Responsible for providing efficient and effective Human Resources support to the Directors of Human Resources and assigned business unit client groups. The primary purpose of this role is to partner with the business in the execution of HR activities and programs to achieve business goals. Ability to provide advice and guidance to the line manager on a day to day subject matter expert to provide high level consultancy services to designated business units across a wide range of HR programs, including competency development, talent management, succession planning, employee relations, and team development. Foster a high performance culture within allocated business units by working with line managers to embed Performance Management activities and equipping them with tools and skills to effectively deliver feedback and deal with all performance issues including both high performance and poor performance. Work with the recruitment center of excellence by participation in recruitment, selection, and termination processes for employees within the allocated business units. Conduct behavioral interviews to ensure cultural fit, as needed. Assist in the development and implementation of Global HR programs, policies and procedures as determined by Corporate and lead departmental projects where appropriate. Create, edit and/or draft recommendations of change on Regional policies and procedures. Proactively engage with employees, line managers and vendors, where applicable, on all employment-related issues. Conduct investigations arriving at logical and timely resolution.

MolyCorp Inc.

Senior Human Resources Generalist/HR Recruiter (contract) 09/11 to 01/12

Sr. HR Generalist was responsible to complete a full audit on all personnel records and medical files to prepare for a SOX compliance audit. Assist in developing policies and procedures within the dept. Provide assistance to Directors of each department to complete all job descriptions requested by OSHA/MSHA. Develop and assist the procedure for OFCCP regulations; applicant tracking, EEOC, job posting, promotions and reporting standards. Assist in the Collective Bargaining Agreement revision and update the employee handbook and policies. Sr. Recruiter position leads the recruitment center in providing the highest level of staffing services to hiring managers and employees. This individual will perform full lifecycle recruiting and maintain excellent relations with hiring managers, candidates, assessments and the community at-large. A wide degree of creativity, short and long-term recruiting vision, and business understanding.

Peter Lik USA 03/10 to 07/11

Director of Human Resources

Manage the Human Resources and Payroll Dept. for 12 locations; Hawaii, Florida, New York, California, Colorado, and Nevada. Travel to all locations for staffing changes and operations arrangements with the Director of Sales. Recruit and Staff for Corp. office and other locations, ensure the all new employee’s are receiving the “on-boarding” training requirements. Build a business partnership with Directors to ensure all compliance standards are completed. Advise all level of Management in training, retention, corrective disciplinary actions, payroll and all regulations/statutes to related HR compliances. Partner with the Board of Director’s with re-organizational changes in staffing to maximize profit per location. Conduct investigations, disciplinary actions, grievances, EEOC, labor relations, WC, management development, and performance management.

System: ADP, HRB, Payexpert, EZLabor, PLONE, Salesforce.com and Basecamp

Securitas Security Services, Las Vegas, NV 01/08 to 10/09

Area Human Resources Manager

Manages Human Resources for an Area Level; covering states Nevada and Utah. Implements and audits compliance with company and region HR policies. Coaches and mentors branch HR personnel in carrying out compliant HR programs and resolving issues. Performs investigations and provides representation at hearings on HR matters. Provides financial controls for costs related to WC, Benefits, unemployment and hiring. Provide management oversight of HR policies and procedures within Area; support VP in achieving operational goals through effective HR practices. Analyzes HR performance data, gather information, and assist in implementing corrective actions for continuous improvement for the Area. Utilizes a broad range of recruitment sources to meet staffing and EEO/Affirmative Action requirements and OFCCP standards. Multiple sourcing methods to develop and well-qualified talent pool for the Security and client requirements (per contract). Advise all level of Management in training, retention, corrective disciplinary actions, payroll and all regulations/statutes to related HR compliances and PILB compliances. Advise management and employees on the interpretation of obtaining the required documents for licensing within the industry. Participate in the RFP process between the client and the company contract.

The Home Depot, Las Vegas, NV 01/02 to 11/07

Human Resources Mgr/District Community Affairs Mgr.

Human Resources Mgr-Management counseling, execution of learning, career development, employment practices, recognition/reward, staffing, performance management systems, compliance, and creating/maintaining a positive associate relations environment. Built partnership with local colleges, trade institutions and monthly job fair. Attracting, motivating and retaining a high-performing diverse workforce in a Home Depot retail stores. Organization effectiveness, Alternate dispute Resolution (ADR) process, Diverse workforce, retail culture, enter multiple location to resolve employee relations issues, Benefits/Healthcare Management, Workplace initiatives and Manage the store leadership team. Traveled to Atlanta and West Coast office for being placed on the “High Potential Human Resources Management” and “Community Affairs Council”. Certifications: Train the trainer, RLDP (Retail Leadership Development Program), OFCCP, California Sexual Harassment, and Safety.

District Community Affairs Mgr for the Las Vegas/Henderson locations to coordinator all 10 stores for the number of volunteers needed for monthly/quarterly/signature projects and events. Built relationships with non-profit organizations, rebuild homes, youth at risk, build a playground (Kaboom), individual schools/districts, community functions/awareness, Child Haven, and other under privileged organizations. The most successful project planned for THD “Giving Back to the Community” Sept. 2005/Father Flanagan; 1000 volunteer hours donated to the boys-n-girls foundation.

Previous Employment/Experience:

Take me on Vacation, (Timeshare) - Director of Human Resources/Operations, Las Vegas, NV

FAO Schwarz, (Retail) - Senior Human Resources Manager, Las Vegas, NV

Preferred Equities Corporation (PEC/Timeshare) - Director of Human Resources, Las Vegas, NV

GreenTeam of San Jose, (Garbage/recycle Plant) - Director of Human Resources, San Jose, CA

LIFEGUARD INC., (Health Care/Medical Provider) - Human Resources Generalist/Payroll Manager, San Jose, CA

SUTTER’S PLACE dba BAY101 (Casino) - Payroll Manager, San Jose, CA

PAC Agency, INC., (Distribution Center) - Human Resource Manager, Milpitas, CA

Santa Clara County Federal Credit Union, (Bank) - Human Resource Specialist, San Jose, CA

EDUCATION

Cal State University Hayward, California

Bachelor of Science: Business of Administration

Double option: Human Resources Management and Industrial Relations

Production and Operations Management

COMPUTER SKILLS

Microsoft, Oracle, Ceridian, ADP/HRB, Payexpert, EZlabor, Paychex, Kronos, Applicant Tracking/Deploy, SAFES, Probusiness, HRIS/PeopleSoft, TMS/Monster, Salesforce, PLONE and Company in house program systems.

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