HR/Benefits Manager

DIRECTOR/MANAGER

BENEFITS ADMINISTRATION

Health & Welfare Plans / Long-Term Disability

Employee Handbook / Vendor negotiations

Customer Relations / Regulatory Compliance

Risk Management / Budget Control / Training

Proven ability to run all day to day operations in small to medium-sized companies. Successful in keeping the cost of employee health and welfare benefits under control while maximizing internal and external customer satisfaction. Successfully established strong understanding of risk management and benefit plan design. Multi-industry includes travel, insurance, real estate and financial services.

Developed and implemented employee benefits programs

Reduced new hire turnover by 50%

Led appeals process for disabled client, reversing initial SSD ruling to reinstate LTD benefits

Key Skills: Focused. Work well independently with minimum supervision. Enthusiastic. Strong communicator. Excellent follow up skills. Detail oriented. Effective under pressure. Handle change smoothly. Action oriented. Ambitious. Creative. Self motivated. Computer skills – MS Word, WordPerfect, Excel, PowerPoint skills, ADP

BA, Pace University

SELECTED ACCOMPLISHMENTS

Developed and implemented employee benefits program. Hired by small to mid-size companies to create cost effective employee benefits program. Conducted benefits analysis and identified potential health and welfare providers. Ensured accurate completion of all employee enrollment forms for health, dental, LTD, STD and 401(k) plans. Presented plan coverage to employees. Delivered initial Cobra notification, benefit summaries and vesting schedules, meeting adherence to all federal, state, and local employment laws and regulations.

Reduced new hire turnover by 50%. Reviewed the hiring practices and made necessary changes in recruiting, created a job template for placing recruiting advertisements, and added skill testing.

Led appeals process for disabled client, reversing initial SSD ruling to reinstate long-term disability benefits. Client was initially declined long-term disability benefits from Social Security Disability. Conducted thorough review of qualifying illnesses and evaluated condition of client. Filed appeal documentation, identifying compliance with Social Security Administration requirements. Client was awarded back benefits.

Improved employee satisfaction, communicating benefit coverage explanations on request. Conducted employee benefit meetings (Avon, Deutsche Bank, Sony BMG) to advise employees on covered services under health plans as well as the details and options available for their 401(k) plan. Reviewed plan summaries and explained exceptions. Served as liaison to appeal and submit claims and ensure timely responses.

CAREER HISTORY

Consultant, Total Benefits Communications, LLC., Atlanta, GA 30338

Current. Responsible for providing employee benefit education on health insurance and 401(k) plans to a variety of corporations. Education meetings include benefit fairs and employee meetings where formal presentations are made.

Director of Human Resources and Administration, AlliedTPro Inc., New York, New York 10018

3/2007 to 6/2008. Responsible for providing HR administration for 160 employees in multiple states for a global organization. Identify best candidates for employment, ensure pre-employment background check and testing is completed, onboard new employees, handle probationary period reviews, annual performance and salary reviews, implement new employee benefit programs, input and verify employee insurance and 401(k) plan enrollment, plan staff appreciation events, responsible for training programs on Business Communications, Harassment Issues and Excel, handle 5500 audits for H&W plans and 401(k) Plan, update employee handbook and institute new employee policies. Supervise the Administration staff of 4 employees.

VP/Director - Benefits Administration, Bandfield & Drivanos, New York, New York 10017

1992 to 2007. Hold full P&L for this independent financial services consulting organization. Complete benefits / cost analysis, implement new health and welfare programs, review summary plan descriptions and investment options available to employees. Conduct employee benefit seminars on health insurance coverage and 401(k) plans from multiple vendors to various national businesses. Prepare appeal documentation as requested.

Associate, Spoor, Behrins, Campbell & Young, New York, New York 10017

1991 to 1992. Collaborated with Managing Partner to provide financial advice to executives. Reviewed employee benefits, employee stock options, prepared tax scenarios.

Office Manager, Balch, Hardy, Scheinman & Winston, New York, New York 10017

1988 to 1991. Assisted President in managing option writing investment advisory firm. Performed initial preparation of tax returns (corporate, payroll) payroll, partners’ investment accounts, accounts receivable and payable, SEC audit. Maintained 13 HR records and wrote employee handbook.

Office Manager, Pocantico Development Associates, Inc., New York, New York 10025

1987 to 1988. Assisted CFO in daily management of firm. Maintained corporate books on real estate partnerships, accounts payable, assisted accountants on partnership tax matters and audits. Compiled employee benefits manual, handled employee benefit issues and health insurance claims.

Early career highlights include Investment Administrator, Magten Asset Management, Fund Buyer/ Municipal Retail Liaison, Goldman Sachs, Municipal Account Manager/ Municipal Buyer, Scudder, Stevens & Clark.

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