Karen Coston
*** *. ******* ******, *********, CA 94085
408-***-****, *****.******@*****.***
Skills
● Over 20 years of business experience with an emphasis on project and office management.
● Proven record of discretion, self-motivation, initiative, and dependability.
● Experienced team worker, able to work cooperatively within a team or independently.
● Effectively coordinate and delegated work with in-house and external staff.
● Enthusiastic goal-oriented individual with exceptional multitasking abilities, as well as strong written and verbal communication skills.
● Highly proficient in Microsoft Word, Excel, Power Point, Access, Outlook, and PhotoShop.
● Highly organized and able to execute events involving intricate details and complex set-ups.
● Easily establish rapport and create relationships with co-workers and vendors.
Experience
April 12 - July 12 Sencha, Redwood City, CA
Executive Assistant to CEO
● Assisted the CEO in all aspects of his responsibilities.
● Acted as a liaison with high-level executives both inside and outside of the company to build solid business relationships.
● Organized and executed team events including company picnics, lunches and happy hours.
● Acted as facilities manager including inter office moves and set up of remote office in Vancouver.
● Set up and implemented on-site vendor for snacks vs. purchasing from online vendors.
July 09 – April 12 Google, Mountain View, CA
Executive Assistant
● Assisted Marissa Mayer, Vice President Consumer Products in all aspects of her responsibilities from July 09 to Jan 11 and Deepak Khandelwahl, VP Global Operations from Jan 11 to April 12.
● Acted as a liaison with high-level executives both inside and outside of the company to build solid business relationships.
● Organize all aspects of Marissa’s business dealings including extensive calendar management, complex travel arrangements, expense reporting, budget management, purchase order processing, and other duties as required.
● Worked with People Operations in interviewing new Product Administrative Assistant candidates and serve on calibration and promotion committees.
● Provided leadership and act as a mentor to other Product Administrative Assistants.
● Organized and executed team events including Ski Trips, Cirque du Soleil tent buyout, holiday parties and other on-site and off-site events.
● Traveled extensively with Marissa for business both domestically and internationally.
● Teamed with Public Relations setting up various press opportunities including print, video, live streaming and keynote speaking engagements.
● Assisted the marketing group with planning of product launches including Google Instant. Honorable Mention Operating Committee award recipient for Google Instant.
March 05 – May 09
Netflix, Inc., Los Gatos, CA
Marketing and Research Administrator
● Assisted the Chief Marketing Officer, Vice Presidents and Directors for Advertising; Public Relations; Consumer Insights; and Pricing and was Administrator for Research department.
● Duties included traffic management of the alliances, public relations and gift sales email boxes, monitoring the public relations hot line, schedule management, travel arrangements, presentation preparation, meeting planning, departmental events, company wide film screenings and other special projects.
● Coordinated of all details related to focus group activities on-site and off-site including scripting and programming questionnaires, selecting relevant sample based on a pre-determined criteria, assisting with preparation of screening questionnaire, sending invitations to potential respondents, managing the response, confirming attendance, follow-up calls for confirmations, handling logistics while focus groups are in progress and incentive allocation.
● Scripted and programmed questionnaires and work with other Netflix teams to ensure that the tools, methods, allocation, etc. are working properly.
● Managed invoices from outside vendors and worked with accounting to reconcile the financials and track department budget.
Karen Coston Page 2
April 02 – Oct 04
Pottery Barn Kids, San Francisco, CA
Executive Assistant
● Assisted the Senior Vice President for Pottery Barn Kids Retail Merchandising and the Vice President of Merchandising for Pottery Barn Kids Direct to Customer divisions.
● Duties included schedule management, travel arrangements, written communications, meeting planning, financial report analysis, proof distribution, budget preparation and other special projects.
● Supervised Merchandise Coordinator and temporary associates.
● Managed a team of 70 including personnel issues, supplies, payroll, birthday celebrations, new hire breakfasts, computer and office equipment, and other issues as they arise.
● Assist Executives with personal errands and any other duties as needed.
● Organized and executed departmental and company holiday party and volunteer events.
Sep 00 – May 01 BlueLight.com, San Francisco, CA
Project Manager
● Responsible for project managing a variety of initiatives for the mass-market retailer Kmart including print, on-line, multi-media, and in-store promotions.
● Launched and maintained a variety of on-line departments for the web site and worked as liaison to web-development to ensure that projects were released on time.
● Created and maintained the master projects timelines for the Marketing initiatives and worked with the marketing managers to ensure projects were accurate, on time, and within budget.
● Lead a cross functional group to implement the transformation of the free Internet service provider from Spinway.com to BlueLight.com when it was acquired.
Aug 99 – Aug 00 Sephora.com, San Francisco, CA
Associate Content Manager
● Led a team of 25 contractors to launch over 100 brands in 3 months.
● Managed of the gift pages in regards to content, quality assurance, images, and sales.
● Initiated and oversaw multiple projects for enhancement of the website including developing a new store event area and re-organizing the Sephora private label area.
● Worked with a cross-functional team to ensure that new initiatives were completed on time and within budgetary constraints.
Oct 98 – Aug 99 Walden International Investment Group, San Francisco, CA
Executive Assistant to the CFO and CIO
● Managed the creation and updates of three company websites: www.wiig.com, www.waldenvc.com, and www.walden.co.il including the assemblage of all company information from seven offices worldwide.
● Responsible for tracking and placing computer purchases for the office and negotiated vendor contracts for computer services and suppliers.
● Assisted in the preparation of month-end and year-end financial summaries, fund summaries and shareholder reports.
● Scheduled appointments, made travel arrangements, and managed calendars.
● Organized company events and meetings including the Employee Summer Picnic.
● Assisted Executives with personal errands and any other duties as needed.
Feb 96 – Oct 98 DFS Merchandising Limited San Francisco, CA
Executive Assistant, Beauty, Jewelry and Destinations Group
● Scheduled appointments and managed calendars.
● Created and distributed correspondences.
● Created and updated spreadsheets with current planning and analysis of sales and inventory information.
● Coordinated weekly and end of month reporting from managers and ensured final numbers corresponded to computer generated information.
● Worked closely with CK Underwear and the Disney Store regarding shipping, product development, merchandising and sales.
● Managed departmental projects from inception to realization.
● Coordinated the training of new employees on in-house database systems and supervised temporary staff.
● Extensive travel arranging and meeting planning.
Jul 94 – Feb 96 Mitsubishi International Corporation, Palo Alto, CA
Contracts Administrator
● Serviced up to 45 contracts with a US dollar value of $25 million annually for the Aerospace Division.
● High level of customer service and business development with Japanese and US vendors.
Additional employment information available upon request
Education
Golden Gate University, San Francisco, CA 1999
Bachelor of Arts degree in Business & Humanities, Graduated Magna cum Laude and recipient of the outstanding student award
Fashion Institute of Design and Merchandising, San Francisco, CA 1987
Associate of Arts degree in Merchandising, Marketing and Management
References
Available Upon Request