Sales Customer Service

Steve Goldstein

**** ******** *** ********* ** **221 615-***-**** Email: yjy0fb@r.postjobfree.com

SALES EXECUTIVE

NEW BUSINESS DEVELOPMENT SALES STRATEGIST RELATIONSHIP BUILDER

To contribute substantial sales growth quickly identifying key decision makers and influencers to build trust-based relationships determine customer needs to align product offerings provide effective support and product training pre- and post- sale.

PROFILE

Resourceful sales professional who is skilled at unlocking opportunities driving positive change and maximizing customer value. Persuasive and professional communicator on all levels to ensure customer satisfaction delivering results beyond growth expectations. Strong leader with management background experienced in creating and implementing solution selling.

CORE COMPETENCIES

Solution Selling To C-Level Executives Sales Team Management Consultative Selling

ROI Analysis/Presentation Profit Maximization Customer Retention Experienced Cold Caller Healthcare sales and Consulting STRATEGIC ALLIANCES

PROFESSIONAL EXPERIENCE

REGIONAL SALES MANAGER NotifyMd Nashville TN 2008 to 2010

Cold calling prospecting and developing business in area practices hospitals and facilities promoting assigned products on west coast.

Consulted with Practice Managers Administrators and COO s regarding call management and communication solutions to improve workflow that would positively impact revenue and patient satisfaction.

Contract negotiation proposal and product presentations on CEO CFO and CIO levels physician boards and administrators.

Direct preparation negotiation and signing of customer proposals and contracts.

Offered after-hours and daytime call management answering services and messaging automated patient-reminders and patient care compliances.

BUSINESS DEVELOPMENT EXECUTIVE Corporate Express Brentwood TN 2007 to 2008

Prospecting and closing new business of $100 000 in annual sales potential or more. This includes Office Products Facility Supplies and Furniture.

Acted as the primary contact for the decision-makers and leads the sales process.

Worked closely with the Senior Account Manager and Sales Management and other company resources to successfully transition account implementation and management responsibility to them.

Key Responsibilities: Researches cold calls qualifies prepares and presents packaged solutions to acquire new Large Accounts after evaluating and understanding the current procurement processes of the prospect.

Coordinated and led sales efforts with other sales resources (e.g. Senior Account Manager Product Specialist and Sales Manager).

Interfaced at the most senior levels at a customer site.

Steve Goldstein Page 2

ACCOUNT EXECUTIVE Oakwood Worldwide Nashville TN 2006 to 2007

Achieved sales closing at 111% of goal and increased number of qualified accounts by 50%.

Closed sales with HCA Healthcare Vanguard Health Systems Actus Lend Lease Southwestern/Great American Iasis Healthcare and Tractor Supply Company.

Management of national accounts including prospecting selling and servicing.

Set appointments prepared and presented proposals and presentations.

Prospected and qualified leads via telemarketing referrals to obtain maximum sales and potential volume from all markets in assigned territory.

Participated in local marketing activities including trade shows and associations for direct marketing and networking opportunities.

Planned developed and executed sales strategy and tailoring to potential client.

DIRECTOR Ghertner Maintenance and Remodeling Nashville TN 2003 to 2006

Increased Sales Revenue 150% from fiscal year 2003 to fiscal year 2005

Administration of daily operations including scheduling bidding and monitoring of completed work.

Managed recruiting assessment hiring and training employees and subcontractors.

Developed business with a diversified plan that included new revenue streams.

Formulated and directed strategic goals objectives and procedures to ensure alignment of business processes with company strategy.

Continued focus on customer service and the inherent value it brings to the organization by training the team weekly and providing examples of new successes for the company.

DIRECTOR OF CORPORATE SUITES Now Leasing Corporate Suites Nashville TN 1998 to 2003

Steered division from 45 apartments $86 000 in monthly revenue and $8000 monthly profit in June 1999 to 160 apartments $272 000 in monthly revenue and $26 000 in monthly profit by June 2000.

Increased Sales Revenue 150% from fiscal year 2003 to fiscal year 2005.

Administration of daily operations including scheduling bidding and monitoring of completed work. Responsible for profit margins delinquency expenses and customer service issues.

Managed recruiting assessment hiring and training employees and subcontractors.

Formulated and directed strategic goals objectives and procedures.

Liaison to all Chambers of Commerce Nashville Apartment Association.

Developed new business with Dell Client Logic Gaylord Entertainment Tractor Supply Company and Ford Credit.

Developed partnerships with companies such as Shirley Zeitlin and Company Realtors Bank of America Oakwood Worldwide and Execustay Corporate Suites.

EDUCATION AND TRAINING

State University of New York College of Oswego Bachelor of Arts May 1990

What Others Say .

The employee that every company needs and wants. His 'get it done" attitude combined with his enjoyable personality is a complete asset to every situation and client he touches.

"A great professional easy to work with and very customer friendly."

A great sales person who could easily determine the customers requirements and develop the solution that customer was looking for.

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