Guest Service Representative
Resume:
VICKY M DAVIDSON
NEWPORT NEWS VA 23607
TELEPHONE: 757-***-****
OBJECTIVE: TO OBTAIN A POSITION AS A CUSTOMER SERVICE REPRESENTATIVE.
WORK EXPERIENCE:
JULY 2011-AUGUST 2011
C.W. PRICE
ASSOCIATE
DUTIES: HIRED TO HELP SET UP THE STORE FOR THE GRAND OPENING.
OCTOBER 2010-APRIL 2011
TRG CUSTOMER SOLUTION
CSR
DUTIES: HANDLE CALLS FOR VERIZON CUSTOMERS.
MARCH 2009=OCTOBER 2010
NCO
CSR
DUTIES: TOOK CALLS FOR T-MOBILE CUSTOMERS BY TROUBLESHOOTING THEIR CELL PHONE
JANUARY 2008-APRIL 2008
H&R BLOCK
RECEPTIONIST(CIS)
DUTIES: ASSIST CLIENTS THAT WANTED TO GET
THEIR TAXES DONE BY SETTING APPOINTMENTS
WITH A TAX PREPARER, ANSWERING THE TELEPHONE
AND TAKING MESSAGES.
OCTOBER 2006-DECEMBER 2007
WAL MART
SALES ASSOCIATE/CASHIER
DUTIES: ASSIST CUSTOMERS THAT WANT TO MAKE PURCHASES IN
THE ELECTRONICS DEPARTMENT AND ALSO RINGING UP
THE PURCHASES BEING MADE.
APRIL 2005-OCTOBER 2006
FARM FRESH
CASHIER
DUTIES: ASSIST CUSTOMER BY RINGING UP THEIR PURCHASES
IN A TIMELY MANNER AND BAGGING THE ITEMS PURCHASED.
SEPTEMBER 1996-JULY 2006
WEST TELESERVICES
DUTIES: TOOK ORDERS FROM CUSTOMERS VIEWING INFORMERICALS
BY USING DATA ENTRY AND CUSTOMER SERVICE SKILLS.
EDUCATION:
BETHEL HIGH SCHOOL
JUNE 1980 GRADUATED
KAPLAN UNIVERSITY ONLINE
FEBRUARY 2008-PRSENT
NORFOLK STATE UNIVERSITY
JUNE 1980 ATTENDED NO DEGREE
CENTER FOR EMPLOYMENT TRAINING
VOCATIONAL TRAINING
sEPTEMBER 1996 CERTIFICATE
REFERENCES UPON REQUEST
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