Customer Service High School

DeWanda Blackburn

*** *. ******* ***, ******** House, CA 95391

408-***-**** ********@*****.***

Objective: To obtain further work experience at an established company with opportunities for professional growth and development

Computer Skills: MS Office: Word, PowerPoint, Excel; Also familiar with graphics software:

Photoshop

Education:

Fall 2011 – Present Delta Community College, Mountain House, CA

Class of 2010 Oak Grove High School, San Jose, CA

WORK EXPERIENCE

McDonalds Cashier, Tracy, CA 209-***-****

8/2011- 3/2012 Responsible for accurately and quickly receiving and inputting customer orders;

trained in New McDonald’s systems; count and balance cash drawers, provide excellent customer service, answer customer questions regarding the products, prepare and replace both food and inventory; food safety training

McDonalds Crew Trainer, San Jose, CA 408-***-****

10/2009 – 7/2011 Responsible for accurately and quickly receiving and inputting customer orders; trained McDonald’s employees across San Jose sites in the New McDonald’s ordering system; count and balance cash drawers, provide excellent customer service, answer customer questions regarding the products, prepare and replace both food and inventory; Food Handlers Card obtained, translation of team material for Spanish speaking team members

Achievements/certificates:

State of California Senate Certificate of Recognition

State of California Assembly Scholastic Achievement Award

Santa Clara County ABE Certificate of Achievement

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