Sales Customer Service
Resume:
Edward A. Gajewski
Edison, New Jersey 08820
*******@***.***
SALES MANAGER
BellowsTech, LLC., division of Precision Manufacturing Group, Manufacturers of Edge Welded Metal Bellows and Assemblies, Ormond Beach, FL 10/2011 - present
• Determine sales forecast and budgets for sales and marketing activities
• Key house account management
• Develop territory boundaries and personnel assignments within territories
• Evaluate manage and maintain sales force comprised of Territory Managers, Manufacturers Representatives and
adjust for maximum efficiency
• Market and sell to OEM’s and end users in the semiconductor, aerospace, medical device, military and defense,
robotics, chemical, food, research and development and the oil industry
• Revise pricing, CRM, lead management, sales and order processing policies and procedures
• Create sales training programs and customer presentations
TECHNICAL SUPPORT ENGINEER
Servometer, Division of Precision Manufacturing Group, Manufacturers of Miniature Metal Bellows and Electroforms,
Cedar Grove, NJ 06/2006 - 10/2011
• Managed/Maintained Manufacturers Representative network and key house accounts within region
• Data gathering and basic mechanical design of applications for the semiconductor, aerospace, medical device,
military and defense, robotics, chemical, food, research and development and the oil industry
• Product testing and evaluation
• Designed custom test equipment and fixtures
• Trade show management
• Created Manufacturers Representative training program and customer presentations
• Responsible for 1st million dollar month in company history followed by 16 more million dollar months
• Revised pricing, CRM, lead management and order processing policies and procedures
PRESIDENT
Environmental Control Technologies, (E.C.T.), Distributors of Steam Humidification Systems and Clean Room Products,
Edison, NJ 11/1993 - 05/2006
• Control pricing, forecasting, budgeting and profitability
• Developed and maintained Distributor/Manufacturers Representative network throughout the United States
• Performed Technical Support, Customer Service and maintain relationships with Distributors, Manufacturers Reps, OEM’s, Key Contractors and End Users
• Prepared and presented proposals, process orders, manage installations
• Designed Steam Humidification Systems and provide consultation on system design, control and application
• Created and implemented sales training procedures and engineering manual
• Marketed and sold to a diverse customer base of manufacturers in all industries including pharmaceuticals, medical devices,
printing, automotive and foods
• Trade show management
Edward A. Gajewski
35 Stephenville Parkway
Edison, New Jersey 08820
*******@***.***
PROFESSIONAL EXPERIENCE (Continued)
GENERAL MANAGER
Walton Laboratories, Manufacturers and Distributors of Humidification Products
Moonachie, NJ 10/1990 - 10/1993
• Doubled Sales and increased Profitability during my tenure
• Developed a Sales Force comprised of Manufacturers Representatives, Wholesale Distributors, and Original Equipment Manufacturers
• Conducted sales and technical seminars
• Designed Steam Humidification Systems
* Troubleshoot systems and provided technical support
• Managed Customer Service Department
* Developed and controlled budgets for Sales/Marketing/Research and Development and Control Inventory
NORTHEAST REGIONAL SALES MANAGER
Casso-Solar Systems, Manufacturers of Custom Engineered Infra-Red Ovens
and Drying Systems, Pomona, NY 08/1988 - 10/1990
* Managed sales and marketing activities through Manufacturers Representatives in the Northeast Region of the U.S.
* Site Surveys of end users to develop parameters for system design
• Presented proposals, negotiate and acquire contracts, start-up systems, train customers
• Assisted with updating Research and Development Lab
* Designed custom fixtures and jigs for manufacturing
INDUSTRIAL ENGINEER RESEARCH AND DEVELOPMENT
Becton Dickinson Corporation, Manufacturers of Medical Equipment
and Supplies, Franklin Park, NJ 06/1987 - 08/1988
* Documentation of specifications for new products
* Created, designed, tested and evaluated prototypes of new products
* Demonstrated new products to doctors and consultants
* Liaison between engineering and manufacturing
Education: Bachelor of Science Industrial Engineering, 1988
New Jersey Institute of Technology
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