Quality Assurance Testing

Ms. Puneet Maken is a Quality Assurance professional with over 6 years in the IT Industry as a QA Lead / Analyst with experience in Test Methodology, Test Plans, Test Cases and Test Scripts. She has expertise in writing Test Cases/Test Scripts from Use Cases and Business Requirements. She is also proficient in Functional, Black Box, Positive, Negative, Integration, System, Stress, Volume, Regression, User Acceptance Testing (UAT). Excellent interpersonal skills, motivated, energetic with demonstrated proficiency for learning new skills and business environments.

Summary

• Six Plus years of experience in Software Quality Assurance with extensive skills in both Manual and Automation Testing.

• Extensive experience in working on various test strategies and preparing Test Plans, Test Cases Test summaries and Analyzing Test Results.

• Good knowledge of QA methodologies and well versed with Agile methodology.

• Extensively used Tools like QTP & Quality Center

• Complete understanding and hands on experience in installing and configuring QC and setting QA Test Environment.

• Having Good experience in solving analytical problems and designing comprehensive test documentation.

• Experience in creating Manual and Automated scripts for performing Functional, Regression, Integration and System Testing (End to End testing).

• Supported backend testing and capable of writing the required SQL and validate data accuracy.

• Experienced with Troubleshooting and resolving issues related to client/server and web applications.

• Coordinated the test efforts of onsite and offshore teams.

• Strong communication and interpersonal skills and proven ability to test with minimum software specifications and can work in a team as well as independently.

• Strong knowledge of Software Testing Life Cycle (STLC) & Software Development Life Cycle (SDLC)

Industry Experience: Financial Services, Intellectual Property Solutions, Legal, Real Estate

Functional Experience: QA Analyst

Degrees: Master of Computer Applications (Punjabi University), Post Graduate Diploma in Computer Applications

Technology: Quality Center, BugZilla, Jira, TestDirector, QTP

XML Spy, MS Office, and SQL (Simple: data validation as part of testing applications)

PROFESSIONAL EXPERIENCE:

BMO Bank of Montreal, Toronto (www.bmo.com) Oct 2011 – Feb 2012

QA Analyst

BMO Bank, headquartered in Toronto, Canada, is a highly rated A+ Canadian bank for Excellent Financial Strength and listed as the fourth largest bank in Canada by deposits. Offering excellent financial stability for its customers, vendors and employees the bank has been providing commercial and personal banking services since 1817. The website is designed to provide on-line access to the account holders with features likes secured login, funds transfer, provision to update personal information, check book orders, Auto Bills, Personal & Auto Loans & Home Equity line of Credit.

Responsibilities:

• Actively involved in the Business requirements review meetings and identification of key scenarios for functionality testing

• Performed System Test by executing Test Scripts to validate enhancements to the existing website, using Quality Center.

• Writing Test Scenarios and Test Cases by analyzing the Use Cases.

• Responsible for manually testing the entire application for GUI, Functionality, Business Logic and Use case adherence.

• Defect Reporting, Tracking and interacting with the development team and the real-time users to implement the entire Test Management process.

• Assisted Automation Test team by Creating/Inputting data needed to execute automation Test Scripts.

• Developed and maintained the Traceability matrix between requirements and test cases

• Tested the application for browser and operating system compatibility.

• Used SQL for extracting the required data related to testing, test dataset creation and verification.

• Peer review meetings, defect triage, requirement reviews, training & updating the senior management with testing status were some additional responsibilities.

• Worked with on-site and off-shore resources and supported UAT testing.

• Performed UAT and validated that all the business requirements have been addressed

• Tested the security components for the online channel

• Involved in Functional, Regression and Integration testing for Web applications

• Perform System, Regression Testing and Conduct Fix verification

• Analyze the results, make suggestions of possible improvements and defect reporting

Environment: Quick Test Professional, Quality Center, MS-Office, UNIX, Oracle, Windows NT / XP / Vista, .Net

Teranet Inc., Toronto (www.Teranet.ca) Mar 2011 – Aug 2011

QA Analyst

Teranet is an international leader in electronic land registration and is the exclusive provider of online property search and registration in Ontario. The company developed, owns and operates Ontario’s Electronic Land Registration System (ELRS). Teranet also maintains online access to Ontario’s Writs System, enabling customers to perform electronic writ searches.

Responsibilities:

• Involved in enhancement of existing product: Teraview. This system provides access to the land registry data for Ontario region in Canada. The users can perform searches; create title documents and other maintenance operations for land registry records.

• Ensured the appropriate parties review and sign-off on test cases prior to test execution

• Testing responsibilities include Installation testing, Functionality Testing, Windows compatibility testing, Regression testing, User acceptance testing and GUI testing.

• Performed System Test by executing Test Scripts to validate Teraview, a web based land registry application using Quality Center.

• Worked with SQL relating to testing for test dataset creation and results verification.

• Maintained and supervised the entire Testing Process including the Bug Tracking Cycle using Mercury Quality Center.

• Preparing Daily status and Defect status reports to customer

• Attending daily scrum meetings

• Executing the test sets in Quality center

• Used Traceability matrix to check all the test cases covered as per the business requirements

• Testing and coordinating with UAT team once SIT and Performance completes

• Functional testing with Business users

• Fully conversant with all types of tests like Business Functionality, Documentation Testing, User Acceptance Testing (UAT), Browser Compatibility Testing etc.

Testing Environment: Quality Center, MS-Office, QTP

Application Environment: Oracle, Internet Explorer, UNIX, Windows XP & Vista.

CPA Global, Noida (www.cpaglobal.com) Feb 2004 - July 2009

QA Lead

CPA Global has established itself as a leading provider of web-based Intellectual Property (IP) management software for corporations and attorney firms worldwide. By harnessing the power of the web, this intelligent hub enables you to manage your IP portfolio seamlessly, from wherever you are, at any time. It stores all patents, trademarks, designs, licenses etc, with associated documents and emails, in one centralized and consolidated database.

Responsibilities:

• Worked on the product for patent management called Foundation IP. This product manages the patent application process that the USPTO requires for patent issuance. We had many fortune 500 clients who used the product and our legal services.

• Tested the template based report generation process. This required understanding the XSLT transformations for XML.

• Reviewed and Analyzed Business Requirement Document - BRD

• Created Scenarios for Testing and mapped them to the requirements.

• Drafted detailed Test Plan to drive the entire testing process and guided the entire team to meet the schedules.

• Checked the data flow through the front and backend and used SQL queries to extract the data from the database.

• Actively participated in enhancement meetings focused at making the application more reliable.

• Authored test plan and functional test cases based on specification document.

• Involved in writing the test cases, Test, test scenarios, and executing them.

• Tested the Application functionality, business flow Integration and functionality.

• Generated various status reports for the management to track the progress of the project.

• Performed system, Integration, Regression and functional (positive and negative) testing.

• Defect Reporting and bug tracking.

• Participated in weekly status meetings and interacted with the developer team to discuss technical issues.

• Assign and review deliverables done by team member’s offshore

• Mentored and supported off-shore resources

• Reported periodic project status and updates to QA manager.

Testing Environment: QTP, Quality Center, MS-Office

Application Environment: Java, Oracle, SQL, IE

Siemens India January 2003 to June 2003

Role: Software Trainee

Designing and developing a fault diagnostic system based on neural networks. The implementation language is Java. The system analyses the real time data from the plant and provides operator assistance. It uses a feed forward network with an implementation of error back propagation.

Education: Master of Computer Applications (Punjabi University), Post Graduate Diploma in Computer Applications

Status: Permanent Resident

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