DONNA A. PRESSLEY

240-***-**** http://www.linkedin.com/pub/donna-a-pressley yj2kb1@r.postjobfree.com

April 8, 2011

Dear Personnel Manager:

Please consider my attached resume for your advertised position.

I possess a Bachelor of Science degree in Health Science and Masters of Business Administration. I possess the knowledge of how to link health education and community accessibility to individual and organizational needs. My education and experience gives me expertise in: public health, disease management, health education and promotion, marketing communication, and health administration. In addition to my current graduate studies I have a plethora of knowledge in healthcare, research, project management and business.

As the Manager of Kaiser Permanente’s Worksite Wellness Department, I serve as the liaison between the Kaiser Permanente health plan and our employer groups to cultivate profound employer relationships. I am also the subject matter expert for consultations regarding health and wellness initiatives. I am responsible for analyzing health specific employer group data, matching plan capabilities to address specific employer needs, supporting program adoption, the implementation of wellness events and providing ongoing reporting and evaluation.

My experience as a Health Educator and Wellness Intern gave me valuable exposure to different areas of healthcare and education. My experience as an Intensive Case Manager gave me clinical background on a Crisis Stabilization Unit and the ability to work with the mentally ill. I possess excellent interpersonal skills combined with independence, adaptability and the ability to make and execute difficult decisions.

Furthermore, I have had the pleasure of being a Wellness Manager for Duval County Public School System in Florida, which increased my health administration experience. In this position, I supervised more than 160 work-site Chairpersons. This position increased my knowledge and skills as a workshop presenter as I had many opportunities to develop and implement various wellness programs and workshops. Additionally I worked with more than 14,000 employees and local health vendors, which further enhanced my interpersonal skills.

I am currently working to obtain my DrPH in Public Health with a concentration in Health Advocacy and Leadership. I have taken several classes that have further enhanced my knowledge in public health, disease management, health promotions and health education. My resume provides more details on my qualifications.

Thank you for your time and consideration.

Sincerely,

Donna A. Pressley

DONNA A. PRESSLEY

240-***-**** http://www.linkedin.com/pub/donna-a-pressley yj2kb1@r.postjobfree.com

PROFESSIONAL SUMMARY

Master-level Health and Wellness Professional with extensive experience managing and implementing wellness and health promotion programs. Confidence and poise combined with leadership and management skills in healthcare and business environments. Recognized for developing wellness programs for federal, union, large and midsize commercial employer groups. Highly effective at improving productivity and strengthening business relationships ultimately increasing the population care and customer base. Exceptional interpersonal and written communications skills. Expertise includes:

• Health Promotion and Marketing

• Health Education

• Large Sales / Negotiating

• Disease Management / Prevention

• Worksite Wellness

• Program Planning / Evaluation

• Health Administration

• Project Management

PROFESSIONAL EXPERIENCE

KAISER PERMANENTE, Rockville, MD 2007 – 2010

Manager, Healthworks by Kaiser Permanente

Managed the worksite wellness department for Kaiser Permanente Mid Atlantic States (KPMS). Developed and organized wellness programs for Kaiser Permanente federal and commercial employer groups. Organized and marketed wellness seminars, screenings and health fairs. Designed wellness literature, pre-packaged programs and presentations by using multi-media publications.

• Identified federal and commercial employer groups to be targeted for workplace wellness and disease management programs by analyzing critical data reports including: claims, Health Risk Assessments (HRA), Episodic Treatment Group (ETG) and Partners In Health (PIH) reports which led to the development of 30 programs annually.

• Implemented, managed and evaluated health education strategies, interventions and programs to improve the quality of life and health outcomes of diverse populations. Successful programs include chronic disease management, immunizations, women's and men’s health, nutrition and physical activity.

• Established result oriented wellness and disease management programs that decreased chronic disease, improved productivity and lowered healthcare cost (ie: Domino Sugar, United States Postal Service, American Airlines and BF Saul).

• Developed and used a variety of educational methods and materials (i.e. brochures, exhibits, presentations, and social marketing campaigns).

• Assessed present and future program needs, industry trends, internal program delivery problems and solutions.

• Collaborated with account management and Medical Group leadership to propose wellness programs for the purposes of marketing and sales support.

• Held responsibility for vendor relationships in wellness and health promotions. Managed the contracting process, review and validation of invoices, vendor requests for any special or customized work, and the evaluation of vendor performance of contract responsibilities which resulted in maintaining the operational budgets within established financial goals.

• Served as the subject matter expert for implementation of tools and processes to support wellness and health promotion programs, including vendor and staff training, performance measurement, and financial return

on investment.

• Oversaw and ensured compliance with NCQA and Evalu-8 standards as related to wellness and health promotions. Assured accuracy and completeness of materials and presentations for clients, requests for proposals (RFP), and internal departments' training. Represents the programs externally on a frequent basis.

DONNA A. PRESSLEY

Page 2 240-***-****

DUVAL COUNTY PUBLIC SCHOOLS, Jacksonville, FL 2004 – 2006

Wellness Manager

Managed the worksite wellness department for one of the largest school districts in the State of Florida. Developed and monitored wellness initiatives at 160 locations. Partnered with wellness champions to disseminate strategic operating wellness plan, published health education brochures and wellness newsletters.

• Developed and implemented programs such as High and Lows of Blood Pressure, “Steppin Up To Health” and Stress Management that impacted high blood pressure, obesity and stress which was the leading health problems in the population.

• Created positive employee relations environment by developing an employee newsletter and ongoing employee communication programs.

• Facilitated several teambuilding events and programs, which fostered more cohesive team environment.

• Maintained and compiled statistical data collected from HRA, Health Interest Survey (HIS) to show change in the population over time.

• Developed promotional and incentive wellness campaigns.

• Participated in Wellness Focus Groups and Insurance Committee Meetings.

• Served as wellness liaison with inter and intra agency, community and provider partners.

• Created and implemented a wellness website that resulted in increased participation.

MENTAL HEALTH RESOURCE CENTER, Jacksonville, FL 2000 – 2004

Intensive Case Manager

Provided Case Management services for clients who exhibited serious impairment due to mental illness. Linked clients with necessary social services, monitored and evaluated its effectiveness and each client’s satisfaction, assured client’s rights in accordance with State and Federal law. Educated individuals on healthy habits, good nutrition and

family planning.

• Provided crisis intervention when necessary.

• Advocated for the acquisition of services and resources as necessary to implement the service plan

• Coordinated delivery of services as specified in the treatment/service plan

• Completed overall assessment of the client’s living situation and support system strengths and weaknesses, needs and resources and provided on-going assessment and evaluations

• Assisted psychiatrist in medication management; monitored client’s medications for effectiveness and side effects.

SCHOOL OF SUCCESS CHARTER SCHOOL, Jacksonville, FL 1999 – 2000

Health Educator

Planned and organized direct health education programs for a middle school and the community. Collaborated with health professionals, civic groups, and community officials to determine health needs, develop desirable health goals, and evaluate the availability of health services. Created a focus on promoting good health and preventing disease for school age children and the community they live in.

• Taught overall personal health and wellness classes.

• Conducted educational lectures on subjects of sex, drugs, tobacco and alcohol abuse

• Introduced The Food Guide Pyramid, and healthy eating guidelines to demonstrate healthy meal planning

• Prepared daily lesson plans and computation of grades and test scores.

• Conducted lectures on the correlation of Health and Science.

DEPARTMENT OF CHILDREN AND FAMILIES, Jacksonville, FL Summer 1999

Wellness Intern

Developed wellness initiatives that increased employee awareness of health issues. Provided educational services to the community. Increased the amount of community access and promotion for high blood pressure obesity and smoking.

• Managed and monitored projects, such as Individual Wellness Promotion Activities, Wellness Program Evaluations, Health Cost Containment Studies, Health Risk Assessment Surveys and Program Planning that helped employees of District IV live healthier lifestyles.

DONNA A. PRESSLEY

Page 3 240-***-****

• Performed administrative support activities involving information gathering, data sorting and analysis, creating and conducting surveys for evaluations, assessments for the purpose of planning healthier activities.

• Coordinated and networked a Wellness Resource Directory for community leader.

• Coordinated Project Safety and First Aid program within District IV facilities.

• Facilitated of Wellness Advocacy Workshops for staff development.

PRUDENTIAL LIFE INSURANCE COMPANY, Jacksonville, FL 1993 – 1999

Senior Service Representative

Customer Service professional and sales representative for a Fortune 500 company.

• Full-time employee while pursuing Bachelor’s Degree in Health Science at UNF.

• Processed paper and disbursement transactions, referrals, and remittance.

• Assessed computer systems reconciliation methods for life insurance and annuities.

• Provided alternate processing, evaluated post issue requests to determine if additional marketing opportunities exist and communicated with representatives and clients.

• Evaluated claims and responded and resolved complaints.

• Reviewed literature writings and technical letters for clients and representatives.

EDUCATION

DrPH., Public Health: Health Advocacy and Leadership

Capella University, Commensurate August, 2013

M.B.A., Business Administration

University of Phoenix, Jacksonville, FL

B.S.H., Health Science and Community Health

University of North Florida, Jacksonville, FL

PROFESSIONAL DEVELOPMENT

Toastmaster International Effective Speaking and Communications

Project Management 101

Certified (Level I, II and III) Health and Wellness Manager through “Well Workplace University”(WELCOA)

TECHNICAL SKILLS

Microsoft Windows: Microsoft Suite including Word, Excel, PowerPoint, Publisher and Project

Database: HEDIS utilization/performance data, KMate, HealthConnect, SPSS and Statistical Analysis Software (SAS)

PROFESSIONAL AFFILIATIONS

Current member of the Wellness Council of America (WELCOA)

Past member of American Public Health Association (APHA)

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