Customer Service Support Specialist

Cesar A. Mesones

**** ** *** ***, **** ***, Miami, FL 33126, 305-***-**** home, 305-***-**** cell, *********@*******.***

Personal Profile

•My objective is to obtain a position with an organization that will allow me to utilize my skills and abilities and contribute positively within the company.

•A summary of my qualifications include, but are not limited to the investigation and preparation of educational material utilized to train judges, edit educational textbooks, licensed attorney in Lima, Peru, specializing in governmental subjects, and administration.

•I am a hardworking individual who is committed to learning new roles and assignments and being productive in any organization of which I am a member.

Education

Universidad Catolica de Santa Maria – Arequipa, Peru

Attorney, 1981

Professional Experience

Miami-Dade County, Elections Department, Elections Support Specialist, Miami, FL, Jan-Feb 2012

•Review financial disclosure lists and supporting documents against the county’s database to ensure accuracy, organize, validate and scan ballots into the county’s database.

-Miami-Dade County, Elections Department, Elections Support Specialist, Miami, FL, Oct-Nov 2011

•Review financial disclosure lists and supporting documents against the county’s database to ensure accuracy, organize, validate and scan ballots into the county’s database.

Miami-Dade County, Elections Department, Elections Support Specialist, Miami, FL, May-July 2011

•Review financial disclosure lists and supporting documents against the county’s database to ensure accuracy, organize, validate and scan ballots into the county’s database.

Miami-Dade County, Elections Department, Elections Support Specialist, Miami, FL, March 2011

•Review Miami-Dade County Outside Employment Forms and supporting documents against the county’s database to ensure accuracy

Brightstar Corp., Work Order Clerk, Miami, FL, December 2005 – September 2010

•Request for work orders to be processed in the production lines, order parts for equipment, close work orders, follow up with the completion of special orders, and make adjustments to the processed orders prior to shipping using Solomon software

Brightstar Corp., Scanner, Miami, FL, April 2004 – December 2005

•Served as an intermediary between the production line and the shipping department scanning the finished product details into the company’s database

DDU Express, Inc., Mail Processor, Miami, FL, September 2003 – March 2004Process incoming mail using different methods of sorting and distribution

Yale Ogron Windows and Doors, Assembler, Hialeah, FL, July 2003 – August 2003

•Assemble doors and windows

Academia de la Magistratura, Attorney, Lima, Peru, August 1999 – May 2003

•Responsible for the investigation and preparation of educational material utilized to train judges

Promotora de Integracion y Turismo Educativo Juvenil (INTEJ), Attorney, Lima, Peru, May 1995 – June 1998

•Legal advisor for INTEJ, processed legal documents, and prepared contracts

Universidad Nacional Federico Villareal, Attorney, Lima, Peru, February 1994 – April 1995

•Legal advisor to the General Secretary’s Office and Rectorate within the University

Empresa de Cine, Radio y Television Peruana S.A. RTP, Attorney, Lima, Peru, December 1992 – December 1993

•Officer responsible for the legal department and legal advisor to the administrative management

General Management of Legal Consultation, Attorney, Lima, Peru, May 1991 – June 1992

•Legal advisor for the Economy and Financing Ministry, processed legal documents, and prepared contracts

Banco Agrario del Peru, Attorney, Lima, Peru, November 1987 – June 1992

•Attorney for the Central Legal Office, processed legal documents, and prepared contracts

National Bureau of Public Registries, Attorney, Lima, Peru, October 1986 – October 1987

•Legal advisor, processed legal documents, and prepared contracts

Arequipa Civil Court, Attorney, Arequipa, Peru, January 1984 – January 1985

•Legal advisor to the Secretary of the Sixth Civil Court, processed legal documents, and prepared contracts

Skills

•Knowledge of Microsoft applications: Word, Excel, Outlook, and PowerPoint

•Knowledge of work order software: Work Order Tracker, Work Order Application, and Solomon Systems

•Excellent organizational skills and customer service skills including verbal and written communication

•Fluent in Spanish

References Available Upon Request

Contact this candidate