Customer Service Data Entry
Resume:
LISA M. GARCIA
Joliet, IL ***35
********@*******.***
Professional Objective: To secure a position with a company that will enable me to utilize my extensive background and allow me to build upon my future experience to achieve my full potential.
Experience:
Harris Bank
OakBrook Terrace,IL
October 2010 to February 2012
ACL
District Manager Crest Hill, IL
May 2009- June 2010
• Run Office
• Collect Payments
• Collections
• Manage 4 Stores
People First Bank Joliet, IL
Teller /Personal Banker March 2007- Dec. 2008
• Open & close office
• Data Entry/Customer Service
• Balance teller drawer as well as branch
• Order cash from Federal Reserve
• Monthly audits of teller drawers
• Open & close accounts checking, savings and certificate of deposit
Coldwell Banker Honig-Bell Naperville, IL
Receptionist/ Administrative Assistant July 2005-March 2007
• Data Entry/Customer Service
• Opened & close office
• Assisted 40 agents daily with listings, contracts & closings
• Planed office meetings weekly
• Ran office while broker was out of town
Excel Container Aurora, IL
Customer Service Representative March 2007- Aug. 2007
• Assisted customers in maintaining their accounts in the Corrugated Business
• Set up new Accounts and clients
• Ordered all materials that had to do with account or the making of the product
Edward Don & Co Riverside, IL
Customer Service Rep April 2005-June 2005
• Data Entry/Customer Service
• Trained new employees
• Filed filled orders
• Entered orders to ship from factory and/or vendor
Box USA Northlake, IL
Customer Service Rep/Inside Sales Oct. 2002-April 2004
• Responsible for customer orders, ranging from 20 to 30 daily
• Independently oversaw all orders shipped and delivered on time and in
good condition
• Resolved customer complaints
• Completed inventory on fulfillment orders
• Other various office duties
Liberty Federal/Charter One Bank Lombard, IL
Teller Supervisor Oct. 1988-2002
• Managed all duties concerning daily balancing
• Responsible for training of all new employees
• Assisted with customer inquires and resolved any disputes
• Helped with opening and closing checking & savings accounts
• Counseled customers on specific accounts such as IRA’s and CD’s
• Open & close branch office
• Responsible for ordering cash from Fed and balancing ATM and TCD
machine
• Managed a staff of 20
• Performed daily branch operations, teller funds, and ATM machines
Education:
Proviso East Maywood, IL
1988
Skills/Software:
PC-Microsoft Word/Excel-Data Entry, 10 key, Switchboard Operations, Organization, Dictaphone, Typing 40-45 wpm
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