Customer Service Project Manager

Meeli Loite Sonn

**** **** ******* **, ********, CA 91803 Home: 626-***-**** Email: *********@*****.***

Medical Front Office Medical Coding Medical Records

PROFILE

Medical Education Medical Coding, Advanced Medical Terminology

HIPAA Regulations knowledgeable, ethics and professionalism

Dependability Reliable, responsible, resourceful, and fulfill obligations

Initiative Unwavering willingness to take on responsibilities and challenges

Customer Service Project professional company image when working under pressure

Technical Skills Internet Savvy, knowledge in Microsoft Word, Typing Speed: 55 wpm

EDUCATION

Medical Coding and Advanced Medical Terminology Certificates

Allied Business Schools, Inc ~ Laguna Hills, CA

Master of Arts, Education, Instructional Design

American Intel Continental University, IL

Master of Science, Biology

Tartu University, Europe

SKILLS SUMMARY

Medical Coding Training:

Coding for Reimbursements

ICD-9 (Diagnostic) and CPT (Procedural)

How to Accurately Complete Claim Forms

Principles for Evaluation and Management

Putting together CPT-4, ICD-9-CM, & DRG

V Codes and E Codes and ICD-9-CM Tables

HCPCS Codes & Hospital Diagnostic Coding

Computer skills

Microsoft Word

Microsoft Excel

Internet Explorer

Data Entry Experience, Fast and Proficient

Customer Service

Multi-lingual Estonian/Finnish/English

Medical Care Giver Experience

Managerial Experience

Professional and Reliable

Advanced Medical Terminology:

Basic Word Structure

Analyze and Spell Medical Terms

Prefixes, Suffixes, and Root Words

Pathology, and Radiology Dictation

Divide Terms into Component parts

List the Divisions of the Spinal Column

Recall Body Systems and their Functions

EMPLOYMENT HISTORY

Pasadena Mansion Senior Healthcare Facility, Pasadena, CA

Care giver, 2009 to 2010

Taking care of patients every day bases, performed tests

Performed analysis, injections, vital signs, and visual exams

Recorded patient’ medical history, vital statistics and information

Performing special projects and miscellaneous duties as needed and requested

AmEe - Alhambra, CA

Translator, 2007 to Present (part time)

Translated the books of biology, anatomy, history as a project manager

Responsible for supervising all phases of assigned projects, including management quality, costs and schedule

Gustav Adolf College, Europe

Biology Teacher, 2000 to 2008

Teach biology, anatomy and physiology, ecology, genetics, microbiology and associated laboratory sections

Demonstrated service to an institution of higher learning

Experienced using instructional technology to deliver courses online

Community College of Southern Nevada, LV

General Biology Lector, 2005 to 2006

Instructed genetics to adult students

Prepared lab equipments for next class

Demonstrated lab tests to students, explained assignments

American Academy of Professional Coders

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