QA Manager Experience

JOYDEEP ROY

Email: yhhra1@r.postjobfree.com

Phone: +91-983*******

Current Location: Kolkata, India

Profile

Result oriented Software QA Manager with 12 years of total experience in Software Testing and Quality Assurance.

This includes 7 plus years of experience in leading and managing onshore and offshore teams. Proven ability to implement effective QA processes to reduce project delivery time. Streamlining application configurations for faster deployments. Work experience in RUP and Agile software development methodologies. Instrumental in implementing Scrum across projects. Good interpersonal skills and have worked with global and culturally diverse groups. Good communication skills with experience in Client Interaction.

Professional Summary

Experience in Test Planning and Estimation using Work Breakdown Structure (WBS).

Experience in managing manual and automation test projects.

Monitor testing progress and escalate issues and risks as early as possible.

Manage multiple product releases and ensure that releases are delivered on or before time.

Determine QA signoff for product releases.

Proficient in Manual Testing with knowledge of Automation Testing (using WinRunner, LoadRunner and QTP).

Proficient in testing and managing Web based and Windows client server applications.

Proficient in writing and reviewing Test Cases.

Experience in Database Testing, Security Testing and Performance Testing.

Experience in preparing Status Report and attending / conducting status calls.

Experience in deploying builds in QA, UAT, and Production servers.

Have experience of onsite project assignment.

Knowledge of Workflow Management and Brand Licensing applications.

Knowledge of Treasury and Banking applications dealing in Electronic Fund Transfer, Cash Management and Reporting.

Knowledge of Bank reporting file formats like BAI and Swift MT940.

Taking interviews and deciding on recruitments.

Planning and staffing QA resources across projects.

Mentoring QA team members.

Promote collaboration between cross functional teams.

Implementing Agile across projects.

Qualification

Course University / Institution Duration Year of Passing

B.Com(Hons.) University of Calcutta 3 years 1997

Certificate in Computing IGNOU 6 months June, 1999

Application Developer IBM Global Services India (in collaboration with IIT Kanpur) 2 years and 6 months February, 2000

Employment History

Company Designation Duration

Infozon Systems Private Limited, Hyderabad, India Systems Engineer From May 2000 to December 2003

Eforce India Private Limited, Kolkata, India QA Head From January 2004 till date

Project Summary (eForce India Private Limited, Kolkata, India)

1. Project Name: Cash Management Operations (CMO)

Client Names: Magnetar LLC, University of California

Environment: .Net 4.0, MSSQL Server 2008, IIS 6 & 7, Windows 2003 and 2008 servers

Duration: September 2007 till now

Team Size: 14

Role: QA Manager

The Cash Management Operations (CMO) is a module within the Treasury Sciences product suite. The major functionality associated with the CMO module is to provide organization’s cash management related services including cash positioning and forecasting capabilities, reporting capabilities and the ability to electronically communicate with organization’s Investment department and other users of the information produced by CMO.

The CMO module provides users with the ability to utilize near real-time information as it is created or changed through the enterprise and within its banking vendors’ systems. CMO’s ability to integrate payment information that has been generated within the Treasury Sciences Electronic Funds Transfer NextGen (EFTNextGen) module as well as current information from banking systems of its banks and payment networks will provide organizations the ability to more accurately provide short term forecasts and improve its cash management operations.

Responsibilities:

• Managing and leading the QA team

• Test Planning and Estimation

• Identifying test scenarios

• Deploying build at QA, UAT and Production servers

• Functional testing

• Defect logging, reporting and prioritization

• Status reporting on QA activities

• Coordinating with the development team

• Providing suggestions for product improvement

• Providing help in product documentation, user manual, marketing ppt and video

• Investigating production issues reported by client

• Determine QA signoff readiness for product release

2. Project Name: Electronic Fund Transfer Nextgen (EFT-Nextgen)

Client Names: Magnetar LLC, University of California

Environment: J2EE, MSSQL Server 2008, JBoss, Unix and Windows servers

Duration: September 2007 till now

Team Size: 20

Role: QA Manager

Electronic Funds Transfer (EFT) module is a financial institution independent electronic funds transfer system that utilizes an ISO 20022 compliant payment interface to communicate with financial institutions. EFT provides a configurable workflow engine that organizations can use to replicate their Account Management and EFT approval process within EFT.

Responsibilities:

• Managing and leading the QA team

• Test Planning and Estimation

• Identifying integration test scenarios

• Coordinating with development team

• Managing Test Automation using QTP

3. Project Name: CMO SAAS

Client Names: None, for internal use.

Environment: .Net 4.0, MSSQL Server 2008, IIS 6, Windows 2003 servers

Duration: January 2009 to till date

Team Size: 7

Role: QA Lead

This application automatically deploys and hosts the CMO application in SaaS model. Software as a service (SaaS) is a software delivery model. This delivery model is used to host CMO for clients registering for free trial. This application shows all new registrations by clients interested in free trial of CMO. The admin can then approve or reject a registration. On approval, the CMO codebase and database is automatically setup with startup data. This application allows creating and setting up different CMO plans (Enterprise, Professional, etc.) by proving the ability to turn on and off features. Other features include, one touch rejection or archival or deletion of existing instances.

Responsibilities:

• Identifying test scenarios

• Deploying build at QA, UAT and Production servers

• Functional testing

• Defect logging, reporting and prioritization

• Status reporting on QA activities

• Coordinating with the development team

• Providing suggestions for product improvement

• Determine QA signoff readiness for product release

4. Project Name: Long Term Forecasting (LTF)

Client Names: University of California

Environment: .Net 2.0, MSSQL Server 2005, IIS 6, Windows 2003 servers

Duration: March 2008 to July 2008

Team Size: 8

Role: QA Lead

Long Term Forecasting module provides Treasurers and Senior Management the ability to analyze past data, make necessary scrubs and forecasts and evaluate the financial impact of executing multiple planned projects. Long Term Forecasting module has the ability to import data from legacy workstations.

Responsibilities:

• Identifying test scenarios

• Deploying build at QA, UAT and Production servers

• Functional testing

• Defect logging, reporting and prioritization

• Status reporting on QA activities

• Coordinating with the development team

• Providing suggestions for product improvement

• Determine QA signoff readiness for product release

5. Project Name: Grokker Administration

Client Names: Groxis Inc.

Environment: JEE, MSSQL Server 2005, Windows 2003 servers

Duration: March 2007 to August 2007

Team Size: 10

Role: Senior QA Analyst

Grokker was a web-based federated content access and visual search engine. Its administration module primarily comprised of managing admin accounts, managing customers and configuring data sources for the customers.

Responsibilities:

• Identifying test scenarios

• Writing test cases

• Manual functional testing

• Defect logging and reporting

• Status reporting on QA activities

• Documenting minutes of the meetings

• Coordinating with the development team

• Providing suggestions for product improvement

6. Project Name: XPFLOW

Client Names: Frog Design, Mattel & Ecko.

Environment: J2EE, JBoss, MySQL, MAC 9/10x, Windows 2000/XP

Duration: January 2004 to February 2007

Team Size: 40

Role: Senior QA Analyst to QA Lead

XPFLOW is a complete suite of web based applications for Brand Licensing Process Management, enabling globally dispersed stakeholders to work collaboratively and securely on all phases of a Licensor's product approval cycle.

XPFLOW significantly accelerates the product approval cycle leading to quicker revenue realization. XPFLOW documents and electronically records the approval process, in compliance with the Sarbanes-Oxley Act.

Improved management visibility is achieved through tracking productivity and providing real-time status of processes. XPFLOW is a hosted application service, which implies zero server administration for the client and an easy to use web based graphical interface. XPFLOW improves returns on licensing brand assets.

Responsibilities:

• Managing and leading the QA team

• Test Planning and Estimation

• Identifying test scenarios and writing Use Cases and Test Cases

• Reviewing Use Cases and Test Cases

• Conducting status calls with QA team members

• Preparing weekly status reports and bug reports

• Manual functional testing

• Database testing

• Security testing

• Performance testing

• Manage Test Automation (QTP, LoadRunner)

• Defect logging, tracking, prioritization

• Deploying builds in local QA servers

• Determine QA signoff readiness for product release

• Preparing release notes

• Providing help in product documentation, user manual, marketing ppt.

Project Summary (Infozon Systems Private Limited, Hyderabad, India)

7. Project Name: Customer Complaint & Maintenance Management System

Client Names: ECIL- Rapiscan Ltd, India.

Environment: Java, JSP, Java Beans, SQLServer, Apache, Tomcat, Windows 98/NT

Duration: Feb 2001 to Nov 2003

Team Size: 25

Role: Systems Engineer

The project involved development of a web based Customer Complaints and Maintenance Management System which will be used by all offices of ECILRAP and its Customers. The main features of the application are:

Customers can post their complaints and track the status till problem resolution.

While on the move, Support / Maintenance personnel can view customer complaints.

Event based mail to Employees' and Customers' Inboxes. Enable knowledge sharing across Service Engineers. Provision for communication between branches and corporate office.

Generation of Alerts on frequently occurring problems, machines, spares, pending tasks, unpaid invoices etc. Recording of regular transactions. Generation of MIS reports on various equipment / components / turnaround times.

Responsibilities:

• Preparation of Test Cases

• Review/Update Test Cases

• Generation of Test Scripts

• Functional testing

• Defect reporting

• Coding of Master/Transaction Forms

• Test Automation using WinRunner

• Preparation of user manual

8. Project Name: Clinical Management System

Client Names: Health Trax, India.

Environment: Java, Servlet, JSP, Java Beans, SQLServer, Apache, Tomcat, Windows 98/NT

Duration: May 2000 to Nov 2001

Team Size: 10

Role: Systems Engineer

This system deals with intelligent recording of patient information by Doctors and is an alternative to the Medical Transcription System. This system was developed from input of physicians and surgeons in various medical specialties like Cardiology, Pulmonology, Gastroenterology, Psychiatry etc. This system is compatible with the Health Level Seven (HL7) standard that is widely used in the United States for communication between healthcare applications and consists of various modules like Patient Information, Appointments, Nursing, Prescription, Alerts, Information Updates, Knowledge Base, patient education, CPT coding.

Responsibilities:

• Preparation of Test Cases

• Functional testing

• Defect reporting

• Coding of Master Forms

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