Customer Service Medical Billing

Patricia Tapia

**** **** **** **** *****, FL ****9

863-***-****

Email: ***********@*****.***

Objective: I am a recent Medical Billing and Coding graduate, who is focused, determined a hard worker and eager to learn new things. I am seeking a full time position with your organization that can benefit from my strengths, support my continuing educational goal, and have possible advancement opportunities in the future.

Vocal Strengths:

• Excellent Customer Service and Communication Skills

• Fluent in English and in Spanish both orally and written (Bilingual)

• Ability to maintain confidential customer/patient records

• Ability to organize time and information

• Familiarity with Medical Terminology and Practices

• CPR certified 2011

Education:

2010 Florida Technical College, Lakeland Florida

Medical Billing and Coding Program-Diploma

1982 Platt School, New York, New York

Secretarial, record-Keeping and Bookkeeping Program-Diploma

1980 Rexville High School, Bayamon Puerto Rico

High School Graduate-Diploma

Coursework:

• Law Ethics Anatomy 1 & 2 Medical Terminology

• Electronic records Office Management Billing and Coding 1 & 2

• Office Management

Work Experience:

Dundee Medical Clinic, Dundee FL

Medical Billing, Coding, and Front Desk 160 Hours:

• Check in patient

• Check out patient

• Coding diagnosis and Procedure

SunTrust Bank, Haines City FL

2007-2009 Teller 2/ Banker:

• Greet customers in the bank or thru drive thru service

• Cash Handling experience

• ATM service

• Sales

• Handled all computer transactions

C-Town Supermarkets, Great Neck NY

1995-2005:

• Provided excellent customer service, completed all grocery orders

• Worked cash register and all other transactions, and responsible for payroll

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