Administration/ Accounting

TRANG TRAN

**** *** ****, #*** ~ Walnut Creek, CA 94597

(925) 765 - 4426 **********@***.***

ACCOUNTING / ADMINISTRATIVE CLERK

Accounts Payable ~ Accounts Receivable ~ Customer Service

Dedicated, loyal “Employee of the Year” with a great attitude and strong administrative and accounting skills. Exceptional communication and customer service skills; demonstrated ability to multitask and prioritize work. Recognized for outstanding performance. Go-getter and problem-solver with desire to excel. Takes on additional responsibilities: collected $5 thousand that had been deemed irrecoverable. Proficient in Microsoft Word, Excel, Outlook, PowerPoint and ADP software.

PROFESSIONAL EXPERIENCE

BMW CONCORD, Concord, CA 2000 - 2009

Administrative/Accounting Clerk

• Handled all paperwork regarding returned vehicles.

• Managed entire accounts receivable process including collections, filings to Small Claims Court and paperwork for collections agency.

• Data entry of inventory items.

• Intercompany billings.

• Reconciliation of invoices.

• Generated a variety of reports including inventory and daily progress report for sales staff.

• Customer service responsibilities including handling a high call volume.

Accomplishments:

 Collected $5 thousand in past due accounts that were written off as bad debt by previous A/R Clerk.

 Designated “Employee of the Year” in 2000.

 Rated “Outstanding Performance” in five of nine years with BMW Concord.

CONCORD HONDA, NISSAN, MITSUBISHI, AND TOYOTA, Concord, CA 1994 - 2000

Receptionist/ Administrative Clerk

• Managed reception desk: high volume of calls; assisted parts and service customers.

• Accounts payable.

• Filing of accounts payable invoices and service repair orders.

EDUCATION

Bachelor of Business Administration (3 semesters remaining)

HEALD BUSINESS SCHOOL, Concord, CA, 2000

DIABLO VALLEY COLLEGE, Pleasant Hill, CA, 1994 - 1997

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