Quality Control Maintenance

James M. Shepherd

** ******** *** *****, ************, GA 30121 • 770-***-**** • ************@***.***

Well-qualified heavy equipment operator and mechanic with more than 35 years of experience and a solid record of working in fast-paced, high-volume facilities and equipment repair shops. Extensive military fleet service experience repairing and maintaining various vehicles resulting in safe and successful missions. Skilled to troubleshoot, repair and maintain major equipment and vehicle components and to perform preventative maintenance. Technical ability to utilize electronic and computerized equipment to diagnose malfunctions and test equipment. Effective leadership skills honed by serving in the U.S. Army. Recipient of numerous awards, ribbons and commendations. Motivated high-performer with outstanding work ethic. Highly reliable, dependable subject-matter specialist with proven ability to deliver superior results and complete customer satisfaction.

AREAS OF STRENGTH

Drivability/Engine Performance

Detailed Engine Repair

Electrical/Electronic Systems

On-Board Computer Systems

Automatic Transmission/Transaxle

Differentials

Injectors & ECM

Manual Drive Train & Axles

Heating/AC

Braking Systems

Suspension & Steering

DoD Inspections

QUALIFICATION HIGHLIGHTS

Analyze and troubleshoot heavy equipment malfunctions and necessary repairs

Overhaul major components and rebuild engines, transmissions, differentials, turbochargers, injectors and electronics

Trained and coached military personnel on proper maintenance and operation of vehicles

Read and interpret technical manuals, schematics and diagrams

Supervise, coach and motivate staff utilizing decisive leadership skills

Overhaul diesel and gas engines, powertrains, fuel systems, electrical and hydraulic systems

Analytical ability to diagnose, troubleshoot and initiate repair procedures

Utilize engine lathes, boring machines, welding and cutting tools, hand tools and precision measuring instruments

Operate yard vehicles, including forklifts, hoists and hydraulic jacks

WORK HISTORY

FIM Field Service Representative, Instructor, Mechanic 2007 – 2011

DynCorp International, Fort Worth, TX

Appointed US Department of Defense contractor providing mechanical services and support to more than 48 Navistar Defense Mine Resistance Ambush Protective Vehicles. Acted as subject matter expert to military personnel regarding vehicle maintenance, operation and control. Functioned as instructor providing learning opportunities and strategies on the proper control of international ambush protective vehicles.

Utilized effective teaching methods

Detailed technical knowledge of complex vehicles

Employed strict confidentiality and discretion

Generated reports and documents for Senior Field Service Representative

Ensured cost-effective completion of tasks

Troubleshoot, repair and maintain vehicle and equipment systems and components

Quality Control Inspector 2006 – 2007

ITT, McClean, VA

Performed expert quality control inspections in support of the US Army’s wheel vehicle refurbishment program in Kuwait. Entrusted to streamline quality control activities resulting in a more efficient operation without sacrificing safety. Complied detailed quality control standards and policies documenting final inspection reports verifying mission-readiness of completed vehicles and their major operating components.

Extremely analytical and detail-focused

Solid and reliable knowledge of mechanical operation of heavy duty systems

Experienced to utilize testing and diagnostic tools and instruments

Comprehensive expertise to inspect all major vehicle components, systems and performance

Senior Mechanic 2005 – 2006

AGS/AECOM Government Services, Fort Worth, TX

Ensured proper application of maintenance and test procedures to the US Army’s HMMWV light wheeled military vehicles while in Kuwait. Thoroughly reviewed the Equipment Inspection and Maintenance Worksheet (DA 2404) for completeness and accuracy. Provided strategies to rapidly identify defects and ensure timely resolution of damaged parts and components. Collaborated with test engineers to verify quality of work and completion of maintenance repairs.

Technical expertise with vehicle operation and performance

Detailed knowledge of military documentation, policies and procedures

Team-oriented to interact with a diverse client base

Lead Mechanic 2004 - 2005

DS2-Defense Support Services, LLC • Joint Readiness Training Center, Fort Polk, LA

Efficiently led and streamlined complex inspection, repair, and maintenance of more than 1000 military vehicles. Developed and implemented procedures to systematize workflow to meet project deadlines. Supervised more than 70 mechanics and autoworkers at four separate shops resulting in the proficient refurbishing of 600 battle-damaged vehicles returning from combat operations overseas.

Extremely dependable to manage large volume of vehicle repairs and maintenance

Supervised staff and managed assignment schedules to meet service requirements

Proven ability to multitask in a fast paced and demanding environment

Senior Mechanic

Lockheed Martin, Joint Readiness Training Center, Fort Polk, LA

Organized mechanical repair and maintenance activities. Analyzed damage and repair reports to manage priorities. Performed maintenance and inspections on military vehicles including the M998, M900, and M920.

Full knowledge and expertise with repairs and preventative maintenance

Coordinate maintenance activities

Accurate management of military documents and records

Lead Mechanic 2000 – 2003

John N John Truck Lines, Crowley, LA

Maintained operational readiness and reliability of 30 tractors and trailers in compliance of DOT regulations. Observed established federal policies and conducted state certified inspections on all company equipment. Tracked inventory ensuring timely distribution and maintained zero losses.

Knowledgeable of federal, state and local rules and regulations

Managed budgets and expenses

Supervised staff and managed assignments

PROFESSIONAL DEVELOPMENT & CERTIFICAITONS

Certificate of Completion for Automotive Course, Moses Lake, WA

Advanced Non-Commissioned Officer’s Course • US Army Ordnance Center-Aberdeen Proving Grounds

Primary Training Course Certificate

US Army • Motor Sergeant

Contact this candidate