Medical Assistant Quality Assurance

MERA GALL

*** *. ******** ** ******, Il ***** 815-***-**** *********@*****.***

MEDICAL ASSISTANT

MA with experience in a multi-physician family medical practice and additional healthcare experience as a Phlebotomist. Known for dedication to providing premium patient care. Skills include:

Medical Billing & Coding

Medical Records

Data Entry (75 WPM)

__ Experience with Pediatric and Geriatric patients

EMR (Amazing Charts)

Taking Patient Vitals

Blood Draws

Injections

__Refills of patients prescription medications Patient Scheduling

Completing Patients Histories

EKG

Federal Drug Screen Certification

Education

Medical Assistant (Diploma), 2002-2003

Phlebotomy Tech (Diploma), 2002-2003

Certified in First Aid & CPR, 2004-Present

High School Diploma, JOLIET CENTRAL HIGH SCHOOL Joliet, Il 60433

Professional Experience

Hinsdale Hospital Hinsdale, Il

Medical Assistant/Phlebotomy Technician, 2006-2009

Serve as a key member of interdisciplinary healthcare team for a busy Hospital/Family Clinic. Assist seven MDs as well as PA and RN team in ensuring optimal patient care and smooth daily functioning of office. Key Results:

• Handled administrative duties (e.g., answering phones, scheduling appointments.

• Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipunctures, injections and various diagnostic procedures and ancillary tests (e.g., EKGs, immunoassays, chemistry analysis, hematology, urinalysis and sigmoidoscopies).

• Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment.

• Helped implement practice’s quality assurance and control program. Efforts ensured compliance with HIPAA, CLIA and OSHA regulations; improved patient care/satisfaction.

• Reacted calmly and effectively in emergency situations, and added the personal, caring touch that immediately put patients at ease.

Laboratory Corporation Of America Joliet, Il

Phlebotomy Technician, 2003-2006

Collected patient blood samples in a safe, sanitary manner for diagnostic testing as a phlebotomist. Serves as day-to-day liaison with laboratory and blood-bank service. Centrifuged specimens and labeled tubes with patient’s information for testing Cbc’s, Coumadin checks, and Liver Function/Hepatic panels ect.

“…Mera was a vital member of our healthcare team…possesses exceptional patient-care skills…strong command of basic medical procedures and terminology…well-organized and efficient…one of the finest medical assistants I have worked with throughout my 18-year career as a physician…” Bonita Kimbrough

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