Tanivia Thicklin
West Palm Beach fl 33409
***********@*****.***
Professional Overview
• Medical Biller with proven work ethic with over 4 yrs experience offering outstanding customer service.
Summary of Skills
• 4+ yrs experience in a fast-paced, deadline-driven environment
• Excellent Communication Skills
• Worker compensation benefit forms
• Claims appeal procedures
• CMS-1500 billing forms
• Familiar with Physicians Current Procedural Terminology (CPT)
• Filing/Editing patient charts
• Health Insurance Processing
• HIPAA Compliant
• Insurance eligibility verification
• Medical Bill Auditing
• Medical Billing
• Kareo Medical Billing Software
• Online Claim Submission
• OSHA Compliant
• Practice Fusion
• Medicare
• Medicaid
• Web PT
• Appeals and Denials
• Zirmed
• Medicare Enrollment
• Post Eobs
Work Experience
Position - Medical Billing Specialist 7/2008- Present
National Billing
• Experience with physician billing in: Physical Therapy, Occupational Therapy, Intraoperative Monitoring, Marriage and Family Therapist, Psychologist, Internal Medicine, Cardiology, Gastroenterology, Urgent Care/ Primary Care, Sleep Study.
• Experience in credentialing doctors with insurance companies.
• Successfully resolved multiple customer issues per month.
• Directly supported CEO in managing operation workflow.
• Created databases and spreadsheets to improve inventory management and reporting accuracy.
• Processed accounts receivable and accounts payable.
• Managed incoming and outgoing calls for busy medical office.
• Liaised with vendors to order and maintain inventory of office supplies.
• Calculated Coordination of Benefits (COB)
• Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.
• Handled, processed and distributed confidential patient information.
• Managed a team of 6 client service representatives who coordinated services for clients at home or in a health care facility.
• Performed regular telephone contact with providers to discuss status of rebilling and reimbursement process to ensure account resolution.
• Successfully handled 100 to 200 bills per day.
• Updated patient accounts and information on a daily basis.
• Verified and created claim numbers by communicating with various insurance companies.
• Verified payments done by insurance companies were accurate and according to contract guidelines.
• Posting money
USA PARKING 1997- 2008
West Palm Beach, Fl
1st Shift Supervisor
Cashier
• Customer service
• Collecting money
• Making shift schedule
Education
2008- Medvance
Medical Billing and Coding Certified