Collections/Customer service

JONATHAN SANCHEZ

*** ******** ******

West Palm Beach, FL 33413

{561}574-1040

{561}574-5229

*********@*****.***

OBJECTIVE: To work for a fast paced company with many chances to advance.

ABILITIES: Exceptional verbal/written communications and persuasion skills. Passionate and self-motivated with strong work ethics. Competitive ability to meet and exceed individual sales targets.

EMPLOYMENT:

South Florida Medical Supply:08/08 - 03-09 Responsible to qualify customers to make sure under medicare regulations that they qualify, as well collections, billing and retail sales.

Collector 10/07 -8/08

All American Fin. Responsible for contacting individuals on the phone, who have outstanding balances on medical accounts. Negotiate the repayment of the balance, owed depending on the individuals ability to pay.

Collector 6/07-7/07

ACollect Responsible for contacting individuals on the phone, who have outstanding balances on medical accounts. Negotiate the repayment of the balance, owed depending on the individuals ability to pay, and skiptracing responsibility to hit my goal.

Admission Advisor 11/06-1/07

Kaplan University Responsible for enrolling students to get a degree online.

Bill Collector 8/06-11/06

Oxford Management Resolve customer disputes in order to prevent further delinquency. Negotiate the repayment of the balances owed to the clients.

Supervisor 11/03-6/06

NCC Business Ser. Responsible for Recruiting, training and supervising a staff of collectors responding to inquires/problems regarding department transactions. Planning and projecting collectors budget, plans and procedures and goals

Supervisor 11/96-10/03

Creative Telemarketing Services Responsible for training new representatives making phone calls to local residences to introduce the fund raising campaign asking for donation.

EDUCATION:

Forest Hill High School High School Diploma 06/98

REFERENCES: Available Upon Request

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