Customer Service High School

Ebony M. Green

* ******* **** ***** • Sicklerville, New Jersey 08081

Email: *************@*****.*** • Telephone: 856-***-****

Extensively experienced and goal-oriented professional with a demonstrated, successful track record of managing a team.

Talented leader with advanced computer experience, strong analytical skills with a emphasis on quality.

CAREER EXPERIENCE

Superior Mortgage Corporation 2010-2011

Mortgage Loan Processor

• Processed FHA, VA, and Conventional loans (purchases and refinances)

• Processed third party verifications (employment, rent, mortgage, ect.)

• Interfaced with attorneys, title companies, and loan officers to ensure all documents were in place prior to scheduling closing

• Arranged file in proper stacking order according to company guidelines

• Assisted assigned loan officers with any/all tasks related to the loan by following up with clients to collect all information necessary to close loan

• Complied with state/federal guidelines as it pertained to 2010 Good Faith Estimate disclosing

Acre Mortgage & Financial, Inc. 2006-2008

Senior Mortgage Loan Processor/Loan Officer (Broker/Wholesale Lending)

• Managed a team of processors to maintain company standards, while meeting team goals with emphasis on customer service

• Processed and sold a variety of loans including: FHA, Conventional, Subprime, Piggyback

• Developed and maintain relationships with new account representatives

• Disbursed new loan packages to a team of mortgage processors, submitted by loan officers

• Evaluated, and reviewed loan applications, employment records, employment verifications, income verification, asset verification, and appraisal review

• Obtained, and verified necessary information and prepares file for underwriting and closing review

• Ordered flood certifications, title commitment, appraisal reports

• Thoroughly communicated status with all involved parties (buyer, seller, realtor, title company representative, and loan officer)

• Obtained, and endorsed homeowner insurance information as required on every loan, and meets the investors requirements

• Evaluated credit report, and remaining documentation submitted with the file stress any discrepancies and make a decision along with the loan officer whether loan fits the investor it was assigned to

• Processed a complete file from beginning of submission through funding/post closing

• Provided home financing services to referrals, friends, family, ect.

• Explained, and sold loan to potential clients based on the BEST option for the borrower

• Maintained a processing pipeline of 20 or more loans, and a sales pipeline of 5-10 loans or more

Allied Home Mortgage Capital Corporation 2003-2006

Mortgage Loan Processor (Broker/Wholesale Lending)

• Processed FHA, Conventional, Subprime, and Piggyback loans

• After receiving file from assistant processor, file was reviewed for missing documents needed to begin processing

• Submitted file to applicable investor for underwriting

• Gathered all conditions needed from underwriting approval for review, and clearance

• Obtained, and endorsed homeowner insurance information as required on every loan, and meets the investors requirements

• Once file was third party cleared to close, loan was scheduled for closing/funding with all applicable parties

Cendant Mortgage 2001-2003

Mortgage Loan Closer (Retail Lending)

• Received (FHA, VA, Conventional, Piggyback loans) from processing department, and inputted in the applicable closing loan operating systems

• Ensured borrower’s names were vested correctly for closing package

• Reviewed entire file for accuracy (property address, applicable closing fees, ect) for a complete correct closing package

• Thoroughly reviewed title commitment for accuracy

• Confirmed tax certificate for accuracy, and inputted once verified for escrow account

• Inputted closing agent specific wiring instructions for timely wire

• Reviewed, and approved Hud-1 Settlement statements

• Wired applicable closing funds to title company on disbursement day

• Shipped funded file to post closing department

EDUCATION

Certification in Paralegal Studies (June 2009)

Camden County College

Technical School-Sicklerville, NJ

**Internship: Law Offices of Kenneth R. Austin (2009)

Haddonfield, NJ

-Opened new files for Personal Injury, Municipal, and Worker’s Compensation claims

-Communicated with municipal courts, attorneys, and doctors offices to obtain vital information for open cases

-Typed correspondences as delegated by attorney

-Answered telephones, maintained calendar/schedule, and other admin duties

High School Diploma (1999)

Highland Regional High School- Blackwood, NJ

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