Virtual Assistant: Website Administration Online Marketing/Advertising

Diane R. Lovern

**** **** ******

Hapeville, GA *0354

Phone 404-***-****

********@*****.***

Profile

• Experienced web site administrator utilizing content management software and online internet advertising/marketing databases and

multiple servers

• Experienced secondary/postsecondary educator, professional development instructor, and corporate trainer

• Extensive experience and highly proficient in multiple versions of Windows and Microsoft Office products

• Accomplished technical writer and visual presentation developer

Education University of Georgia, Bachelor of Science in Secondary Education

Work Experience:

Website Administrator, Solutions Advancing People, Atlanta, GA, August 2008 - October 2010

Maintained and updated web content for comprehensive national database of postsecondary institutions, colleges, and universities and corresponding degree programs/descriptions, trained part-time data entry employees and supervised offshore data entry operations. Assisted with troubleshooting and alleviating daily lead review issues, reconciled monthly lead generation numbers, and responded to all external customer service requests. Worked within a team oriented, project management environment utilizing MS Office, Outlook, Groove, OneNote and Skype as collaborative tools.

Teacher/Website Administrator, Eagle’s Landing Christian Academy, McDonough GA, June 1998 - August 2008

Taught computer/technology classes (grades 6-12), middle school social studies, and served as faculty sponsor for yearbook and Partner’s Club (community service working with special needs students and the Special Olympics). Trained and helped implement school-wide integrated technology software curriculum for grades K3-12. Trained on content management software for educational websites and served as school’s website administrator which included training all teachers, administrators, and full time support staff on setting up, editing, and maintaining assigned web pages.

Instructor/Corporate Trainer, Clayton State University, Morrow, GA, May 1991 - June 1998

Taught computer and technology classes for Clayton State University’s continuing education programs, professional development classes for teachers and educators, and corporate training for the following clients: Georgia Department of Education, Federal Aviation Administration, Georgia Peach Program (DFACS), Rockdale County Public Schools, American Institute of Banking, and Clorox.

Outstanding Accomplishments and Special Recognitions:

Selected by the University of Georgia’s Department of Education/Social Sciences Division to participate in Georgia Department of Education TPAI Training film for the purpose of training future educators

Requested by the Georgia Department of Education to conduct Microsoft Windows and Office Suites professional development training classes for administrative staff (included the state superintendent of schools)

Requested by Rockdale County Public School System to assist with system-wide computer conversion (from MAC to PC computers), serving as the PC technical trainer for all administrators and classified staff

Published in Who’s Who Among American Teachers for three consecutive years

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