Project Manager Customer Service

Career Objective

Full time employment within an administrative/marketing role at an environment that promotes continuous learning and is career oriented.

Education

September 2003- Spril 2008

University of New Brunswick, Fredericton, NB

BBA with Honours in Marketing, 3.8 GPA. Completed courses in Business Administration, Operations Management, Financial Accounting, Consumer Loyalty & Satisfaction, French (core), and Verbal and Written Communications. Member of Varsity Reds Swim team 2003-2005.

September 1998- June 2003

Penetanguishene Secondary School, Penetanguishene, ON

Graduated with Honours. Involved in Yearbook Committee, Concert Band, Swim Team.

Experience

November 2011- May 2012 (Contract)

Correctional Service Canada (Public Health Branch), Ottawa

Data Entry Specialist. Responsibilities include reviewing and

entering forms, photocopying/filing/sorting confidential documents, assisting Operations Supervisor.

August 2009 – October 2011

Salon Rouge, Ottawa, ON

Salon Coordinator. Duties included customer service, scheduling appointments, supervising salon operations, liaison to/with business partners, reconciling transactions, balancing monthly statements, supply orders.

January 2009 - May 2009 (Seasonal)

McLarty & Co Chartered Accountants, Ottawa, ON

Receptionist. Duties included client services, payment transactions, mailing/couriers, supply orders, maintaining client info database.

January 2007- April 2007 (Co-op Plaement)

Executive Council’s Office – Women’s Issues Branch,Fredericton, NB (Wage Gap Reduction Initiative)

Project Manager Assistant. Duties included databank maintenance, research on selected topics for report development, preparation of media events and assisting Project Manager with The Wage Gap Reduction Initiative for New Brunswick.

Summers 2004-2007

Corporation of the Town of Penetanguishene,

Penetanguishene, ON (Parks and Recreations)

Town Horticulturalist. Duties included creation and maintenance of town gardens, maintenance of tools, assisting fellow employees, preparing year-end recommendations report, supervising colleagues and drafting expenses report.

Abilities

Administrative services

Time management/ planning, organized

Conference/media preparations

Task flexibility and able to prioritize

References available upon request

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