Assistant Manager
Resume:
Elaine Melendez
*********@*****.***
El Cajon, CA 92020
SUMMARY
Dedicated and trustworthy professional with a positive attitude who understands “sense of urgency,” and excels at taking tasks and projects from inception through completion. Thorough, loyal, efficient, go-getter attitude, and extremely well organized.
Highly dependable, trustworthy, ethical and extremely responsible with a strong east coast, take charge work ethic. Adapt well to change and thrive in a demanding and ever evolving work environment.
Exceptional interpersonal, written and verbal communication skills. Exercise strong and practical interpersonal skills dealing with high-profile clientele. Confident and poised in interactions with individuals at all levels.
Detail-oriented and resourceful in completing projects; able to multi-task effectively.
Diligent worker with ability to work independently, self-direct, and respond to changing priorities in a demanding environment to meet deadlines. Not afraid to take on tasks or projects and run with them.
Able to interact with staff of various levels in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient.
Extremely fast keyboard speed and the ability to move between programs quickly and easily.
Diplomatic and discreet assistant, experienced in utilizing independent judgment and maintaining confidentiality in the course of performing advanced and diversified administrative tasks. Able to handle highly sensitive information in a confidential manner.
Experience includes entering/tracking information, calendaring and distribution, creation and maintenance of charts and tables with Excel, and extensive online research and ordering of goods. Commercial and private air travel coordination experience.
Flexible to travel domestically and internationally. Bilingual: Spanish. Comfortable working in settings with children and pets.
PROFESSIONAL EXPERIENCE
Administrative/Personal Assistant| CP Kustoms, Inc. | El Cajon, CA 10/10 – Present
Provide administrative and personal assistance to Charles Palumbo, Business Owner
• Maintain business and personal calendar, set up daily business and personal appointments.
• Update online database on a weekly basis to keep business client information current.
• Coordinate travel arrangements (flight, car rental, hotel accommodations) upon request.
• Reconcile monthly credit card expense report, track recurring monthly bills, make payments and deposit business checks.
• Set up business office equipment, create and maintain office supply inventory lists.
• Responsible for incoming and outgoing electronic correspondence to ensure orders are processed and owner is up-to-date with requests, logistics and issues.
• Place orders for equipment parts with various vendors, coordinate shipment and delivery of items.
• Update and maintain business and personal filing systems, handle calls, prepare Fed Ex shipments, sorting of daily mail.
• Run business and personal errands (parts pick ups, lunch and dinner runs, dry cleaning, procuring gifts for family, friends and companions). Coordinate and traffic personal social events in a manner to avoid conflicts.
• Handle veterinary appointments, daily medication, medication refills, daily walks and pet sit when necessary.
Personal/Executive Assistant | SAM DS Trust | Los Angeles, CA 1/08 – 3/10
Provided administrative and personal assistance to Actress (Confidential)
• Coordinated heavy ever-changing and complex logistics of personal and business calendar, requiring interaction with external assistants, vendors and managers, to coordinate meetings and appointments.
• Maintained accurate and up-to-date electronic contact database/rolodex and confidential personal filing system.
• Provided assistance with event registrations, travel itineraries, and hotel accommodations coordination. Packed travel items for principals, and ensured staple items were up-to-date and restocked for future travel.
• Responsible for email management, scanning, faxing, filing, incoming/outgoing Fed Ex items and sorting of daily postal correspondence. Performed additional administrative duties including fielding heavy call volume.
• Reconciled monthly credit card expense reports for processing. Tracked principals’ store credits, gift cards, and gift certificates on database.
• Provided administrative support to Estate Managers and served as interim Estate Manager during replacement search periods.
• Created estate tracking item forms, household inventory documents and pantry lists to ensure execution and completion by given deadlines to ensure consistency among all estates.
• Acted as estates liaison to coordinate logistics for travel stays, pre-summer and end of summer transfer to and from east coast properties.
• Coordinated household management changes or requests with housekeeping staff to ensure proper and timely execution.
• Delegated duties to household runner, vehicle maintenance assistant and housekeeping staff and trained on as needed basis.
• Conducted research for special projects, ran personal errands and procured equipment, supplies and services as needed.
• Updated and distributed estate manuals and forms to staff for immediate review and adoption of new or deleted requirements.
• Responsible for planning and coordination catering, decorations and additional logistics for on-site events/festivities.
Executive/Personal Assistant | Alfred E Mann Foundation | Beverly Hills/Santa Clarita, CA 3/07 – 11/07
Provided administrative/personal assistance to Mrs. Claude Mann, Chairperson Gifting & Development to support scientific research funding (temporary assignment)
• Managed personal, business and social calendars and scheduled luncheons, personal and business appointments.
• Worked collaboratively with founder’s administrative assistant on travel plans including itineraries, transportation, lodging, and special meal requests/requirements by principals.
• Maintained business and personal contact databases, tracking and payment of household and personal monthly bills.
• Managed personal and business correspondence, filing, faxing and Fed Ex shipping and receiving.
• Responsible for monthly calendar review of birthday, anniversary and special occasions (family members, business associates and friends) with principal to secure procurement of gifts.
• Coordinated, managed and successfully executed multiple priorities/projects and met required deadlines.
• Assisted in the coordination and execution of fundraising gala; managed invitations, auction items, donation form distribution, and gift bag preparations.
• Served as primary liaison with fundraising gala special event coordinators and entertainment talent representatives.
• Worked with Estate Manager to communicate with housekeeping staff on daily duties, schedule changes and execution of personal requests by principals.
• Assisted with personal errands: dry cleaning runs, occasional grocery shopping, high-end store items pick-up, returns and exchanges.
Executive/Personal Assistant | V.E.R. |Glendale, CA 5/04 – 1/07
Provided personal and administrative assistance to Mr. Rick Carpenito, V.E.R. Technical Adviser
• Calendar management and organization of business schedules, activities, appointments and reservations.
• Coordinated all commercial air travel, car rentals, and lodging arrangements.
• Managed and updated heavy business and personal contact databases.
• Created highly effective organizational and filing systems, including quick and thorough indexing, filing and offsite storage, resulting in easy access to critical information and streamlined office functioning.
• Provided general administrative assistance including correspondence management, answering and managing incoming calls, directing them to appropriate party promptly and efficiently, and maintenance of office equipment and ordering of supplies.
• Reconciled monthly credit card statements, tracked and paid household and personal bills.
• Prioritized and managed multiple projects simultaneously, and followed through on issues in a timely manner.
• Coordinated monthly review with employer of card and gift giving recipients including relatives, friends, business associates and companions. Procured cards and gifts and assured items arrived in a timely manner to coincide with the occasion.
• Prepared and shipped materials via USPS, FedEx and UPS services.
Administrative/Personal Assistant | Barnett Enterprises |Houston, TX 8/01 – 1/04
Provided administrative and personal assistance to Ms. Carol Barnett, Realtor
• Maintained calendar, meeting and appointment scheduling and telecommunications.
• Typed correspondences, filing of personal and business documents and transmission of faxes.
• Coordinated commercial travel arrangements, hotel accommodations and created itineraries.
• Scheduled and managed vehicle maintenance and service arrangements.
• Assisted with event planning logistics: invitations, decorations, supplies and food preparation services.
• Performed personal errands; grocery shopping, dry cleaning services, restaurant pick-up and office supply purchasing.
• Served as an assistant at open-house showings: greeted and provided property information to potential homebuyers.
EDUCATION
Brooklyn College Brooklyn, New York - Bachelor of Arts Degree in Television Production Borough of Manhattan Community College Manhattan, New York - Associates in Applied Sciences in Communications
TECHNICAL SKILLS
Technology: scanning, faxing, photocopying, and laminating. Experienced operating Blackberry, Android, iPhone, iPad and iPod devices.
Proficiency in Microsoft Office: Outlook, Word, Excel, and PowerPoint.
Internet research savvy, PC and Mac literate.
Type 80 wpm.
Contact this candidate