Clerical

**** **** ****** ****** *** * CICINCINNATI,OHIO HOME PHONE 513-***-****

Cell Phone 513-***-****

Trudy Oglesby

Exploring Career Opportunities Seeking a responsible and rewarding position in an office setting in clerical assisting with office duties.

Experience 2007-2009 Elynx Printing Cincinnati, Ohio

Information Management Specialist

 Responsible for processing of electronic consumer mortgage loan information for such companies as GMAC, SunTrust and Washington Mutual.

 Extensive knowledge regarding cost effective printing and shipping methods for clients.

 Monitors and trains new personnel in utilization of latest mortgage loan techniques.

2006-2007 Pro2Respiratory Cincinnati, Ohio

Documentation Coordinator

 Created “new” Patient files for each patient with name or number, according to established department protocol.

 Matained master patient index to assist medical personal with record completion or incomplete patient charts retrieved or delivered pt records such as hard copies or microfilm.

 Organized files loose reports or other medical record documents and copied all medical records as requested. Ensured that appropriate consents were complete upon request.

2004-2006 Communicare of Clifton Cincinnati, Ohio

Front Desk Associate

 Answered incoming telephone calls, determined purpose of the calls delivered messages or transferred calls to voicemail when appropriate personal were unavailable, welcomed onsite visitors determined nature of business and announced visitors to appropriate personal.

 Updated and maintained appointments and calendars as needed.

 Performed other administrative or related duties as needed, such as filing, ordering office supplies, photocopying /collecting, internet research,etc

2002-2004 Taco Bell Restaurant Cincinnati, Ohio

Restaurant Manager

 Effectively managed restaurant within the policies and guidelines of the company, ensuring 100% customer satisfaction at all times

 Ensured OSHA, local health/safety codes and company safety/security policies were met.

 Developed Excellence in Sales training course.

Education

Antonelli College Cincinnati, Ohio

Southwestern College of Business Cincinnati, Ohio

Metropolitan College of Business Cincinnati, Ohio

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