Customer Service Sales

CHRISTINE D. BIAZIS

** ********* **** *****, ***. #542

Atlanta, GA 30341

678-***-****

*******@*******.***

OBJECTIVE

To pursue a career with a dynamic company where individual and team contribution is encouraged and personal growth is fostered.

EDUCATION

KENNESAW STATE UNIVERSITY, Kennesaw, GA December 2009

Bachelor of Science: Psychology

PROFESSIONAL EXPERIENCE

RESTAURANT MAX INC, Atlanta, GA 10/11 – Present

Sales Representative

• Provide quotes and recommendations on products to fulfill each customer’s unique needs.

• Responsible for building relationships with customers and vendors over the phone and in person.

• Handle and resolve all customer issues including product information and order status.

• Engaged in ongoing research and sales training through sales presentations and trade shows.

• Responsible for organizing and promoting Restaurant Max’s company marketing and events.

• Exceeds personal sales goals on a monthly basis.

HOLLYWOOD TANS, Atlanta, GA 07/08 – 10/11

Sales Associate

• Received several recognition awards for continuous up selling of products and memberships.

• Recommend products and services to accommodate each client’s unique needs.

• Responsible for customer service of all members, including creating a positive atmosphere and opening/closing store.

• Handled all office related tasks, such as taking inventory, ‘presentation’ of store, faxing, taking payment, answering phones, etc.

• Engaged in ongoing sales and customer service training through the use of webinars and seminars.

• Responsible for staying accurately informed with all existing and new federal and state regulations to ensure company compliance.

ER SOLUTIONS, Atlanta, GA 08/05 – 08/07

Customer Service Representative

• Received multiple awards for exceptional customer service.

• Provided exceptional customer service for the customers of Progress Energy Company.

• Handled and resolved customer issues concerning service, new account start ups, customer billing, and closure of service.

TECHNICAL SKILLS

• Proficient in Microsoft Word, Excel, Outlook, Power Point, Publisher

• Proficient with various CRM (Customer Relationship Management) software

• Excellent internet skills and research capability

References furnished upon request

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