General Manager, Allied Food Ind., Inc.
Resume:
Donald E. Westfall
Columbus, OH 43207
************@*****.***
Objective: To obtain a management position with a reputable company.
Summary of Qualifications: Successful professional qualified by over thirty years of visible achievements in the food service/hospitality industry. Offering a tradition of performance excellence reversing distressed operations, and generating high-dollar profits.
Professional Experience:
Restaurant Manager Allied Food Industries, Inc., Huntington, WV
May 1988 – Present
• Extensive profit/loss experience and implementation of labor cost controls, documents end-of-month, daily and weekly transactions.
• Responsible for documenting and maintaining all inventories to ensure excellent customer service.
• Recognized for cultivating long term, stable staff with team-player philosophies.
• Implemented all formalized operational systems and procedures including employee handbook, flow charts, forms and check-lists.
• Configured station charts to assure high degree of cost-efficient customer service; focused on customer problem-identification and resolution.
• Selected as Manager of the Year by senior management for five consecutive years.
Restaurant Manager Wendy’s International, Inc., Parkersburg, WV
April 1978 – March 1988
• Extensive profit/loss experience and implementation of labor cost controls, documents end-of-month, daily and weekly transactions.
• Configured station charts to assure high degree of cost-efficient customer service; focused on customer problem-identification and resolution.
• Implemented all formalized operational systems and procedures including employee handbook, flow charts, forms and check-lists.
Certifications: Certified Restaurant Management Trainer
Special Skills: Proficient in Microsoft Word and Excel
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