Delray Beach, FL 33484
Profile Information Technology Business Continuity Specialist with over 25 years of professional experience managing major IT initiatives including Business Continuity, Disaster Recovery, Data Center Infrastructure, developing, implementing and testing organization’s Disaster Recovery Plans, Business Resiliency Strategy, and IT infrastructure. Experienced with ITIL standards, ROI strategies, Infrastructure Resiliency Best Practices, Regulatory Compliance, Tiered Availability Solutions, and Asset Repurposing Leverage Points. Solid background in major computing platforms including Server, Main-Frame, Mid-Range, Virtualization, Data Replication Schemes, Application fail-over, VoIP, and Cloud Computing DR solutions. Well versed with project delivery tools and executive presentations.
11/2010 – To Date IBM Corporation
Project Management, Business Impact Analysis, Infrastructure Resiliency Assessments, Availability Services Policy Development, BC/DR/HA Tiering design, Project Oversight, and developing Business Continuity Disaster Recovery Plans. Experienced with intelligent storage subsystem data resiliency models, and “out of band” heterogeneous data replication appliances.
Developed a four tier Availability Services Continuity Policy for DoITT (Dept of Information Technology and Telecommunications NYC) for the City of New York’s data center consolidation project.
11/2008 - 10/2010 Disaster Recovery Management Company
Provided comprehensive Information Technology Resiliency Services, including Reference Architecture for High Availability Fail-Over Applications, developing Disaster Recovery Policies, Operational Strategies, mapping critical business functions to IT resources, solving for user community inaccessibility scenarios, data center catastrophes, and regional disasters. Deliverables included IT resiliency reference architecture, BC/DR plan, management of any required 3rd party facilities contracts, resource scheduling, test support, recovery support, data protection, application high availability, and industry vertical regulatory compliance assurance.
07/2007 - 10/2008 Major Enterprise Storage Manufacturer - EMC Corporation
Advisory Technology Consultant
Responsible for providing enterprise level IT resiliency and disaster recovery design, infrastructure architecture, assessments, service level definitions, business process up-time requirements, fail-over test support, virtualization design, implementation oversight, and business continuance plan development. Supported EMC core product sets including High Availability software and hardware products, DMX, Clarion, Celera, VMAX, SRDF, VMware, RecoveryPoint, tiered storage, data de-duplication, back-up to disk, and asset multi-purposing leverage points. Provided storage based optimization, ROI acceleration designs, and best practices reference architecture.
Provided project oversight while managing diverse virtual teams spanning multiple vendors, clients and staff - acting as a liaison between technical, managerial, and executive groups. Provided business decision criteria for disaster recovery strategy, high availability tiered storage, and supported business continuity proof of concept testing.
09/2005 - 06/2007 Enterprise IT Consulting Firm
Principle Consultant / Solutions Architect
Provided technical sales support for Cisco, ShorTel, EMC, HP, and IBM solutions, including strategic IT infrastructure design, network, storage, overall resiliency, business continuity, BC/DR Plan development, SOW creation, project oversight, business cases for ROI, BIA, data center fail-over, data back-up, load balancing and content delivery. Provided network optimization recommendations including IP addressing schemes, network configuration design, and solutions’ bill of materials. Provided oversight to enterprise level disaster recovery / business continuity engagements. Achieved 166% of quota for 2006 driving and delivering advisory services in the South East, focused on network and storage designs.
01/2002 - 08/2005 Sungard Availability Services
Sr. Sales Support Engineer
Named 2003 Sales Support Engineer of the Year, I provided pre-sales support for Disaster Recovery customers in the South Eastern US, Caribbean, and South America. Primary focus on network fail-over design for voice recovery, application resiliency, fail-over, high availability, and data replication. Provided technical support for nation-wide private IP disaster recovery network. Performed BIA, developed Disaster Recovery Plans, and provided implementation support. Provided technical sales support for client hosting offerings.
09/1982 - 12/2001 Comdisco Business Continuity Services
Director Technical Sales Support / R & D Specialist
Managed 6 direct reports providing technical sales support for the South Eastern United States, South America, and the Caribbean, providing business continuity plan development, high availability application hosting, proof of concept DR test support, and disaster recovery coordination. Responsible for devising new product service offerings, creating competitive deal structures, conducting sales negotiations, providing customer portfolio management, and presenting executive level decision point resiliency options. As a Senior Telecommunications Research & Development Specialist between 1981 and 1995, I
designed and built test bed simulations, authored bill of materials for configuration changes to network equipment including Routers, Switches, and Satellite Business equipment. Provided pre-sales support to the leasing division.
Key Skills Project Management, Business Continuity Policy Development, Business Resilience Strategy, Disaster Recovery Planning, Business Impact Analysis, BC/DR Assessment
Qualifications Certified IBM Project Manager, Computer Science Collage of DuPage, Multiple Technical Certifications from Cisco, EMC, A+, ShorTel, Hughes Satellite VSAT, Novel and SunGard.
Languages English Fluent
Project Manager Support
Fort Lauderdale, FL - powershell, vmware, dns, tcp, setup, migration,...
Miami, FL - infrastructure, rpg, iseries, helpdesk, vmware,...
Deerfield Beach, FL - mis, server, network, software, implement,...
Information Technology Technical Support
Boca Raton, FL - sccm, dns, apps, troubleshoot, google, brake, vpn,...
West Palm Beach, FL - azure, cloud, windows server, architecture, itil,...
Boca Raton, FL - infrastructure, recovery, program manager, cognos,...
Fort Lauderdale, FL - directory, administrator, active directory, org,...