Customer Service

Robin Stoddard

***** ****** **

Seminole, Florida 33776

Telephone: 401-***-****

Email: **************@*****.***

______________________________________________________________________________

Objective: Seeking a position that will utilize my experience and skills in a positive and professional atmosphere.

Experience:

07/07 – 03/08 Superior Uniform Group, Seminole, FL

Customer Service Representative

· Call Center

· Process incoming purchase orders

· Billing, Tracking, returns and product information

10/06 – 04/07 Brighthouse Networks, Clearwater, FL

Customer Service Representative

· Call Center

· Incoming calls for new business, schedule repair appointments

· Product information, billing and payments by phone

04/02 – 07/06 Scarr Agency, Seminole FL

Professional Customer Service Representative

· Servicing personal lines insurance

· Endorsements to make changes on auto & homeowner policies

· Review accounts with customer, in person & phone contact

· Processing & follow up with any missing information per company emails to verify qualifications

· Notices of late pay – warnings – payments recieved

Education:

04/02 – 07/06 Central Insurance School, Clearwater, FL

License in the state of Florida to service home & auto policies

1979 – 1983 US Navy, Disbursing Clerk DK2, Newport, RI

Payroll and per-diem for Naval War College Support Center

References:

· Available on request

Contact this candidate