Sales Real Estate

Summary

Talented manager with over twenty years experience in restaurant and sales management. Skilled at team building and employee retention, building customer relationships, business development from concept through opening and day to day operations. Proficient in identifying and quantifying problem areas and establishing systems to mitigate losses and increase profitability. Experienced in multi-unit management, outside sales and marketing.

Experience

Great Adirondack Steak & Seafood Co. Jan 2010-Dec 2010

n Led turnaround of restaurant operations and instituted control systems to maintain and enhance profitability in 100 + seat restaurant/brewery with over $3 million in annual sales volume.

n Reduced beverage costs by 30%

n Redesigned breakfast concept which resulted in 40% increase in same period sales

n Specified, planned and managed installation of Accubar Inventory Control System and Aloha Point of Sale System

n Redesigned menus and instituted detailed cost analysis of all menu items to ensure margin and cost controls

n Planned marketing strategy for promotions and internet presence

Coldwell Banker Chicora Real Estate/Seagrass Realty Corp. 2003-2010

n Specialized in sales of new homes and lots in the South Strand area of Myrtle Beach

n Developed listings and sales in general brokerage

n Coordinated marketing efforts utilizing world wide web

n Designed and implemented email advertising program utilizing customer and realtor databases

Development of marketing and advertising plans for new sub-divisions

Great Adirondack Steak & Seafood Co./Great Adirondack Brewing Co. 1996-2003

n Profit and loss responsibility for a 100 seat restaurant and 7 barrel brewery with $2.5 million in annual sales

n Directed operations of 3 additional locations with profit and loss responsibility of over $3 million in sales

n Added brewing company and outside seating which increased business from $1.6 million to over $2.5 million

n Coordinate the activities of the food and beverage staff to deliver quality products and services to restaurant guests

n Developed and implemented continuous improvement systems in service levels and food quality

n Developed employee incentive program resulting in a 33% increase in check average

n Created the frequent customer program resulting in a database with over 9,000 customers including the “46er" program and Birthday Clubs

n Plan promotions and advertising campaigns including the company logo and web site

n Developed Brewery Pint Glass Sales program with a volume of 20,000+ Glasses per year

n Develop retail merchandise lines for the Great Adirondack Brewing Co. store

n Complete responsibility for all “back of the house” information systems

n Complete responsibility for group sales

n Design, selection and implementation of point of sale and information systems

n Development of management information systems, including report design and analysis

n Design and implementation of seasonal/holiday marketing programs

n Responsibility for employee benefit programs, including health insurance and retirement programs

n Planned and designed menus, added seasonal breakfast service

n Established in-house bakery unit to supply company locations

n Trained service staff in TIPS Program (Alcohol Server Training Program)

n Conducted wine education and beer education training sessions for staff

Marin Computer Corporation 1992-1996

Vice President, Sales

n Responsible for key account relationships

n Responsible for developing and facilitating business from markets to insure a profitable operation

n Managed sales team of 6 specializing in computer sales to academic and private business

n Developed sales and marketing programs

n Initiated company news letter for clients and prospective clients resulting in sales growth of $620 Thousand

n Increased customer base from 50 accounts to over 200 accounts

n Managed and dispatched technical support, delivery and repair personnel

n Design and installation of local area networks

n Developed partnership with internet service provider to provide Internet access in northwest New Jersey

Kane Restaurant Group 1982-1992

General Manager

n Directed and organized the activities of the food & beverage divisions to maintain high standards in quality, service and merchandising

n Supervised all aspects of 4 restaurants and a staff of 200

n Directly involved in the planning, promotion and financing of 2 additional restaurant locations

n Increased repeat business through the development of strong customer relationships

n Responsible for interviewing, selecting, training and supervising new restaurant associates

n Created employee policy and procedure handbook and training manual

n Developed employee benefit programs

n Managed aspects of employee relations including disciplinary actions

n Developed relationships with visiting food and beverage sales representatives

n Managed daily accounting activity during opening and closing of restaurants

Education

Bachelor of Arts, cum laude

n Caldwell College, Caldwell NJ

n Real Estate Sales License, Fortune Academy

n Real Estate Broker License, Career Institute

n Short Sale and Foreclosure Resource Certification

n ServSafe Certification

n Menu Design & Development Certificate

n Restaurant and Foodservice Accounting Certificate

Skills

Sales, team building, cost management, market research, marketing, negotiations, concept development, employee relations, customer relationship building.

Articles Published

“Don’t Let Your Most Profitable Items Disappear” Foodservice.com February 2001

“Tap Into Logo Glassware Profits: The Keys To A Successful Logo Glassware Sales Program”

The New Brewer Magazine, Institute For Brewing Studies, January 2003

Charitable Work

Founded Tee Off Fore A Cause, Inc. in January 2009 to raise funds for the Wounded Warrior Project

Tournament and Silent Auction in October of 2009 generated a $10,000 contribution to WWP.

2nd Annual tournament netted $10,000 for the Wounded Warrior Project. I am consulting on several other tournaments to raise funds for the WWP in the Charleston, SC area and in Northern NY.

Managed a board of 6 members and directed all aspects of tournament preparation, planning, fund raising.

Organized fund raising, purchasing and logistics of school supplies for school children in Kirkuk, Iraq

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