Sales Engineer

Joseph Henning

** *********** **., **********, ** 01050

413-***-****, ********@*******.***

Objective Profile: Field Service Engineer - goal orientated professional with a win-win objective. I am a senior level Field Rep with an independent work ethic and strong customer communication skills. Technical strengths include schematic evaluation and systems diagnostics, troubleshooting, repair and maintenance of mechanical electrical equipment. Contract negotiation and sales experience also.

Career:

E.I. DuPont Nemours, Biomedical Inc., New Orleans, LA: Senior Field Service Engineer - Managed 60 hospital laboratory accounts in the Southern Regions. Serviced, calibrated, repaired, and installed Hospital Lab capital equipment. Conducted customer training and User Conferences. Recognized as a leader in customer satisfaction for service and negotiating contract sales; #2 in the country; 8 years

Tyco Electronics, PCB Group, Stafford Springs, CT: Sales Account Manager - Establish and encourage customer relations to promote repeat and new business. Coordinate engineering, assembly, and production personnel and details for prototype developments and large production accounts. Contract negotiation, pricing, and production scheduling; 1year

Berkshire Service Experts, West Springfield, MA: HVAC/Comfort Advisor – Residential forced air heating and air-conditioning systems. Custom design ductwork, hydronic and steam heating, comfort control zoning and air quality analysis solutions. Negotiating, priced and closed contracted sales; 5 years

Independent Contractor, Southwick, MA: Consultant of Sales and Services - Expert in energy saving home improvements, windows, siding and roofing. In-home sales presentation one call closing. Managed contractor crews and installation details; 5 years

New Orleans Marine, New Orleans, LA: Maintenance Technician – Repaired fleet vehicles, truck and container loaders. Rebuild diesel engines 2 and 4 cycle, and hydraulic components; 3 years

International Harvester, Construction Equipment Div., Elmwood, IL: Technical Writer - Interpretation of engineering schematics to originate and revise Off-Highway Construction Equipment Parts, Operators, and Service Publications; 5 years

Education:

“Spin” Sales Training

Licensed - Health and Life Insurance sales

Culinary Arts Certified

Control Data Institute, New Orleans, LA: Certificate of Computer Science, 2 year program

Triton College River Grove, IL: Associates Arts Degree - Technical Writing & Diesel Technology

United States Army, Germany: 63C Tank and Heavy Equipment Mechanic -

Non Commissioned Officer of a maintenance crew. Honorably discharged