Technician Security
Resume:
Thurman “Albert” Mitchell
Daytona Beach, FL 32117
***********@*****.***
• CompTIA “Network +” Certified Network Technician
• CompTIA “A+” Certified PC Service Technician
• US Army Reserves AIT “Honor Graduate” Signal Support Systems Specialist – MOS 31U
Employment
Mar 05 to Oct 06 Ark Systems Columbia, MD
Service Technician
• Repair and replace CCTV, access, and fire alarms by programming systems and replacing hardware.
• Assisted in the installation of 3Com VOIP telephone systems.
• Responded to service calls from customers, via telephone and email.
• Traveled to the site of the security issue and completed various troubleshooting tasks with the use of hand tools, electronic testing equipment, and troubleshooting techniques.
Sep 99 to Mar 05 Johnson Controls Gaithersburg, MD
Security Systems Engineer
• Plans, directs, and oversees implementation of comprehensive security systems for protection of individuals, homes, commercial, industrial organizations, and all levels of the government.
• Directs installation and checks operation of electronic security equipment.
• Travels to sites to inspect security operations.
• Supervision and training of junior technicians.
• I was the acting manager of the service department for 6 months during a company restructure and was responsible for managing a department of 10 employees.
• Trained the client to use newly installed or updated equipment and computer software packages.
• Traveled to the site of the security issue and completed various troubleshooting tasks with the use of hand tools, electronic testing equipment, and troubleshooting techniques.
Jun 97 to Sep 99 Security Link from Ameritech Beltsville, MD
Service Technician
• Performing maintenance programming, programming and installations of various CCTV systems and fire alarms by programming systems and replacing hardware.
• Responded to service calls from customers, via telephone and email.
• Traveled to the site of the security issue and completed tasks through troubleshooting.
• Supervision and training of junior technicians during installations and large preventative maintenance projects.
• Trained the client to use newly installed or updated equipment and computer software packages.
• Traveled to the site of the security issue and completed various troubleshooting tasks with the use of hand tools, electronic testing equipment, and troubleshooting techniques.
References
Available upon request
Contact this candidate