Trisha Beazer
Waterbury, Connecticut
Objective: To obtain a management position that will utilize my skills and training.
Education:
International Association of Professional Debt Arbitrators
• Certified Debt Arbitrator Certificate
Goodwin College East Hartford, CT
Coursework featured:
• Windows
• Word
• Excel
• QuickBooks Pro
• Process and analyze business transactions, classify, summarize and report financial information manually and using QuickBooks.
Experience:
10/07- Children's Center of Greater Waterbury Health Network Waterbury, CT
Present
• Generates Memos to parents and staff
• In charge of Purchase Orders and Invoices
• General upkeep of office
• Weekly tuition payments and deposits
• Sets and confirms appointments
• Updates family files
• Record and distribute minutes for Board Meetings
• Type and distribute Administration staff meeting notations
• Active in maintaining State License, CHEFA, and other Organizational requirements
• Point of contact for various venders
1/06- Financira, LLC Middlebury, CT
10/07Senior Certified Debt Arbitrator/Customer Service & Operations
Manager
• Supervised and Trained Customer Service, Processing, Creditor Relations Staff
• Settled over $426,900 for $186,500 for an average of 43.69%
• Supervised the settlement of over $277,328 for $150,438 for an average of 52.14%
• Liaison between Sales Team and Customer Service Team
• Liaison between Trust Account Holder and Financira, LLC
• Key figure in the implementing of polices and procedures
• Key in troubleshooting and problem solving with Software Company
• Liaison between Software company Financira, LLC
• Handled client complaints in a timely effective manner
• Reviewed client accounts on a daily basis
• Ensured accurate uploads to trust company
• Corrected and Adjusted client accounts
• Sorted Mail
• Checked and distributed voicemails on 4 different lines
• Made date changes, account changes and payment changes to client accounts
• Kept track of employee attendance record
• Tracks progress of settlement installment payments
• Tracks progress on Customer Service, Creditor Relations and Processing follow ups
• Delegates tasks to Customer Service, Creditor Relations, Processing and Interns
• Daily follow ups with Creditors and Clients
• Effectively problem solved
• Coordinated with Trust company to successfully set up a CBP program and payment mail in.
4/98 – VDO North America Waterbury, CT
12/01 Security Supervisor
• Supervised 8-9 security personnel
• Interview potential hires
• Composed work schedule and submitted weekly payroll
• Liaison between Facilities Manager and security personnel
• Conduct weekly, monthly and yearly inspections of various plant operations
• Participated in plant audits by insurance carriers and fire marshal