William Roberts Jr. *** Lower State Rd.
267-***-**** North Wales, Pa 19454
Building 7, Apt B3
Professional Goal
Utilize my management skills to enhance the living conditions of my clients while maximizing the profits of my employer.
Wesley Enhanced Living at Stapeley Present
Director of Facilities
I supervised 85 employees from the facilities department which consist of maintenance, housekeeping, dietary, front desk and security. I planned and managed budgets, including yearly capital budgets for property improvements as well as salary increases. I have final say in the hiring process. I have a great deal of knowledge in regards to proposals and contracts and dealing with vendors. I also have a great deal of experience dealing with the Department of Health (DOH), Department of Public Welfare (DPW) and the Joint Commissions for Accreditation of Healthcare Organizations (JCAHO).
Crothall Health Care Services
Hospital of the University of Pennsylvania
Environmental Service 2007 – 2010
Lead and supervised 93 employees to maintain standards of the hospital helping to earn its Magnet Nursing Award and certificate for (JCAHO). Represent management in all grievances with union employees. Plan and execute improvement projects to patient areas within appointed deadline. Conduct rounds with nurse Managers and hospitals Executive Officers. I also surveyed patients.
Hometex Property Investments, Inc.
Regional Manager, Consultant 2004 - 2007
Locate and acquire properties in lucrative rental areas. Negotiate work contracts with general contractors. Market and develop strategies that promote properties and improve client services. Supervise leasing and sales. Manage and maintained company assets. Consult and collaborate with employees with respect to tenant concerns. Plan future investment opportunities, maintain budget and accounting for company including quarterly reports to shareholders. Oversee the daily operations of the company. Provide leadership for company office
Crescent Heights
2601 Parkway Apartments
Building Supervisor 2001 – 2004
Supervised front desk, maintenance, and housekeeping staff of 17 for a 524 unit apartment building. I responded to tenant complaints, scheduled work hours, completed time sheets and payroll. I also interviewed and hired staff.
Historic Landmarks for Living
2601 Parkway Apartments
Assistant Manager 1995 – 2001
I assisted the property manager with the daily operations including payroll, accounts payable and public relations. I also interviewed and hired staff.
Homecorp
2601 Parkway Apartments
Supervisor 1987 - 1995
Supervised maintenance, housekeeping, security and concierge staff of 17 employees
Education
Polly & Associates Temple University, 1984 – 1988
Candidate for Real Estate License B.S. in Business Development
Certification
Harassment in the workplace training program; Compass Group, 2007
Performance Development planning; Compass Group, 2007
Leadership in Management; Compass Group, 2007
Licensure Techniques for life Safety in Personal Care Homes: PA Department of Public Welfare-Chapter 2600;
Penn State University 2010
References
Gail Green
Attorney at Law
Norman Williams
V.P.O. Hometex Properties
Nathaniel Miller III
Environmental Service Manager