Customer Service Management

Jodie Randolph

**** ******** *****

Onsted, MI **265

Cell: 517-***-****

*****.********@*****.***

Jodie Randolph

Objective: To obtain a position that will enable me to use my strong organizational and communication skills and my ability to work well with people.

Experience

2004 - Current Dancer’s Edge

Dexter, MI

Instructor/Administrative duties

Hip-Hop, Ballet, Modern, Jazz, Tap, Dance Aerobics, Creative Movement (ages 3 – adult)

Instruct competitive dance teams

Coordinate curriculum and performance opportunities

Office duties including answering phones, organizing, filing, etc.

2001 - Current Dance Steps Studio

Tecumseh, MI

Instructor

Hip-Hop, Ballet, Modern, Jazz, Tap, Dance Aerobics, Creative Movement (ages 3 – adult)

2001 - 2002 Salon XL

Ann Arbor, MI

Receptionist

Answer phones, Greet customers, schedule appointments, inventory, file, organize, etc.

Education

2004 - 2009

Eastern Michigan University

Ypsilanti, MI

Modern and ballet technique, aerobics, teaching methods, ballroom, teaching children

Major: Dance; Minor: Management

Graduated in April 2009 with BS in dance studio management

2002 – Current

Dance Masters of America TTS

Buffalo, NY

Certified in Ballet (2005), Jazz (2006), and Tap (2007), Modern (2012)

2002 - 2004

Jackson Community College

Adrian, MI

Associate in Arts degree (August 2004)

Awards Made Dean’s List almost every semester at EMU

Recipient of scholarship from Eastern Michigan Dance Program

Miscellaneous

Have worked in the customer service field as a restaurant hostess/waitress, and receptionist.

Very friendly personality and great customer service communication.

Very detailed, organized, and reliable.

Proficient in Word, Excel, Power Point, Internet Exlporer

Contact this candidate