Seasoned Professional CAM manager

Resume

Henry E Harvey PPE, APC, CAM

Analytical decision maker with excellent problem solving skills coupled with strong negotiations, vendor relations and scope of work abilities. Over thirty (30) years of seasoned experience in the administration, operations and maintenance of all types of residential and commercial properties, Heavy experience in hi-rise buildings in excess of 44 stories, salt environment and mechanical systems. Including enforcement of CCR’s and regulations, documents, SOP, State Statutes and Administrative Codes, Building codes and regulations, budgeting, reserves, HR, staff motivation and supervision.

Develop scope of work, enter into contract negotiations, validate contractor, validate contractor services, validate contractor progress payments, AP/AR, reserve budgets, expertise in other related areas.

Strong desire to excel in all activities and actions, self motivated, proactive in operations and management, high level of discretion, honesty and integrity The management of properties to almost 2000 residential units, over 1.7 million sq. ft. of mixed usage, over 1 million sq. ft commercial space. Staffing of personnel [mixed cultures] to 204 employees of various skill and trades levels with 5 direct reports, 200+ retail outlets across seven (7) states

Interactions with staff, homeowners, Bankers, insurance carriers, contractors and suppliers Maintain excellent relations, resolve homeowner issues, direct staff to highest productivity levels.

Resume

Condo Specialties, Inc., Coral Springs, Florida, 33065 September 2006 to Present

Position: Director of Property Management

Independent Consultant / Contract Employee

Independent Property management consulting company formed to fill a niche market in assisting Condo / HOA communities to transition to self management, that are having problems, borderline receivership, maintenance issues, contractor negotiations, etc… or are too small to have a professional manager on site or poorly self managed. Offering services in short term general management, facilities repair, contractor services, reserve budgets analysis, scope of work, project management, Site Specific Preventive Maintenance Program Design and Development, hurricane restoration and preparedness services.

Training: HVAC Course Instruction, Mold Identification, NATE certification, EPA mandatory certifications: Type I, II, III and Universal, Office Organization, Principals of Maintenance, Designing a PM Program, Maintenance Evaluation, Office organization & operations.

Palm Springs II, Dec., 2005 to September 2006, Margate, Florida, 33063

Position: General Manager for 18 Associations

18 Buildings, 74 acres, 17 Member Board : Pres. Sam Gordon, VP Izzy Sweig

Property Management Company Lost contract did not have a position open

Attend Board and Committee meetings, work with insurance companies for funds due to Wilma restoration projects, staff of 10 monitor and guide staff activities, work with vendors and contractors to obtain bids and specifications, monitor contractor activities take corrective actions as required, work with Board in the enforcement of House rules, bylaws etc, collections of past due maintenance payments, direct replanting of landscape around club house and entrance, monitor and approve AP/AR, work with homeowners to resolve issues and problems.

Notable achievements: saved $12,500 on pool repairs, saved $30,000 on tree trimming, saved $4500 on landscape improvements, saved $14800 on landscape contract. Saved $800,000+ on roofing contract, Enforcement of rules and bylaws, Monitoring of repairs and roof installation 18 roofs done in 60 days, Gained an additional $1.2 Million in insurance supplemental

Lake Point Towers, June 2004 to Dec 2005, North Palm Beach, Fl. 33408

Position: Resident Building Manager

Change of Board

Develop Preventive Maintenance Program, supervise staff of 18, take required actions for the improvement of maintenance procedures and policies, assist owners as required, supervise vendors and contractors on major projects, identify deficient areas requiring immediate attention, provide assistance in planning long range major repairs, evaluate staff take corrective actions as required, Work with various committees: grounds, décor, building etc to develop both long and short term outlines for repairs and adjustments. Assist in developing budgets both operating and capital improvement of $1.3 and $1.5 M respectively, train staff, work with contractors for replacement of central chiller plant, roof, related AHU, and the arrangement of fly in of equipment. Supervise administrative functions, billing, monitor expenditures, equipment repairs.

Notable achievements: Had building water tight after Francis within 24 hours

Had building water tight 72 hours after Jeanne, took corrective actions during hurricanes to limit damages, conducted cleanup of property after Hurricanes, Negotiate hurricane Restoration services $1.3M. Landscape restored fully in 60 days, replacement of 200+ windows in 90 days. Received $10,000 bonus for efforts in reconstruction

Stor-All Storage LLC, June 1999 to May 2004, Coconut Creek Florida, 33073

Position: Property Manager

Seeking greater challenges where I can fully utilize my skills

Oversee the day to day responsibilities of 630 units, A/C repairs, landscaping, Supervise vendors, select vendors, design bid specifications, conduct pre-bid meetings, leasing of space, bank deposits, supervise a staff of 3, marketing, monitor security, maintain security on property.

Notable achievements: Maintained 100% occupancy for 11 days, first in the companies’ history, reduced maintenance costs, reduced utility costs, received manager of year award, nominated Manager of the Year three consecutive years, declined area manager position for three consecutive years.

Prior: Five (5) years in California, San Francisco Bay Area

Property Management of Commercial and Apartment Communities,

including Condos and Executive Suites

Prior: Twenty two (22) Years in the Washington D.C. Metro Area in the

Maintenance and Management of Properties coupled with Eight (8) years

of the twenty two (22) consulting for Condos and the Federal Government

One condo [5 Bldg, 564 units] complete rehab as Project Manager

Secondary Courses: [In house]

Fair Housing Laws

Lead Paint Advisement

Cross Cultural Seminar

Supervisors training

Conducting an effective hiring interview

Safe Drivers course [Provided by AAA]

Qualifications and Skills:

Management:

Thirty [30+] years in the administration, operations and maintenance of various communities and properties, Weathered 4 hurricanes all at Ground Zero, Andrew, Francis, Jeanne, and Wilma. Large staff to 204, multi property, multi state

Administration:

AP/AR accounts, General day to day operations, Project Management, contract enforcement and supervision, supervise multi departments IE: Valet, security, maintenance and landscape, daily record keeping, general filing, reports, attorney interaction for collections, liens letters for rules enforcement, touring property daily inside and out. Validating housekeeping, track Maintenance requests etc…

Budget:

Developed and administered to $8.2 Million, [From 4 different tax districts] Residential properties in excess of $4 Million, Commercial properties to $2.7 Million

Properties:

Property size ranged from; From 82 executive suites to 1886 residential units From 1 community through 7 communities, Condos, HOA’s, rental communities, Commercial from 41K sq. ft. to 1.7 million sq. ft. Mixed usage office, condo, retail ,multi property Multi-unit, multi-state, [208 retail units ranging from 10k sq. ft. To 50K sq. ft. covering 7 states] also 52 state owned buildings & 19 parks, trained in Florida Landscape and care.

Contractors:

Contract specifications, bids and negotiations to $1,840,000.00 single contract, maintenance, repairs, construction projects, Developed specifications for roofing, asphalt, general repairs, etc... Establish vendor relations; provide specifications for contract Cleaners, for different levels of cleaning [standard, corporate and executive levels] Supervise multi-repair projects on multi properties. Have East [VA, DC, MD ], West [CA], and Southeast [FL] coast

experience dealing with all levels of contractors, selection of vendors and contractors

Personnel:

Have supervised all levels of staff, from custodial through trades Union and non-union, all trades and crafts levels, all cultural Direct supervision to 204 employees, 5 direct reports. All trades Painters, carpenters, custodial, plumbers, Trained same, Union and Non-union staff

Facilities:

Have a substantial understanding of mechanical systems, ability to diagnose complex mechanical systems, evaluation of interior and exterior systems, have substantial knowledge of landscaping procedures, basic structural knowledge, asphalt repairs, roof repairs, concrete restoration, HVAC and ventilation systems, pumps and motors

Security:

Have designed security system for High security facility, Combination of CCTV and card entry access, supervised

Installation of security systems, multi-access, multi-level multi-protocol card systems, voice and finger print systems

Computer:

Familiar with Windows 2003, XP, Windows NT, Word , Office 2003, Excel Andover Energy Management systems, Honeywell 2600 EMS, Facilities ABS and BAS systems

Mechanical:

Have practical experience with Electrical, Plumbing, HVAC systems Of all types from Thru-the-wall to major chillers in the 1200 ton range, hot water and boiler systems, cooling towers, roofing, swimming pools and spas, asphalt, structural, and cosmetic repairs, interior and exterior finishes.

Marketing:

Designing and development of advertising campaigns, developing policies to solicit corporate clients, consideration of concessions to enhance community and increase rentals, concessions in tenant build out, resident retention, or appreciation programs, development of community activities programs to promote a desirable community

Personnel:

Have a soft approach to management, hard worker, excellent Manager of assets, Understanding in multi-cultural backgrounds, Strong team builder, lead by demonstration, High ethics in all work Related activities, Highest standards of Integrity and Discretion

Human Resources:

Hire, Correct, Discipline, Terminate Employees per State and Federal Guidelines, Evaluate employee performance, Evaluate productivity, Develop Training or recommend training programs for exceptional employees, develop position descriptions

LICENSES AND CERTIFICATIONS:

Fl., C.A.M. Licensed, Florida State License

Licensed Power Plant Engineer

Licensed Marine Engineer to 40K tons

Licensed Stationary Engineer CL.4

Licensed Locomotive Engineer

Licensed Power Plant Engineer 30 MGW.

EPA Section 608 Universal 05051953xxxxxxxxxM [Contains SS no.]

EPA Section 609 MVAC 92ED04202468FC181

Master PM Tech. 75B38F10DF7CFC181

R-410A 6189BEA7C6DEFC181

Master IAQ Tech. 52ED04202468FC181

Certified Proctor to Administer EPA Certification #100734

Certified “NATE” Proctor, # ***-**-****

Trane Heat Pump Factory Certified

Bryant Reverse Cycle A/C Factory Certified

Carrier A/C Factory Certified

Accredited Professional Consultant (Physical Facilities Management)

General Contractor Class “A”, Past State of Virginia

Small Appliance Repair Past license FL.

Asbestos Certified class 3 Removal

Asbestos Certified class 4, Identification

Certified in Energy Conservation by the State of Maryland

Certified Scuba Diver [Sea Wall and Marina Docks Inspections]

Florida Notary

Affiliations:

Member: American Consultants League (Physical Property Management)

Past member: Property Manager’s Association Washington D.C. 1984 to 1990

Active Member: Standard & Poor’s Vista Research: “Society of Industry Leaders”

Past Member: N.A.P.E., R.S.E.S., BOMA, IFMA

General Skills

Administration Expert Currently used / 30 years

AP/AR, General ledger, office Expert Currently used / 20 years

Concrete Restoration Intermediate Currently used / 10 years

Contractor Evaluations and Monitoring Expert Currently used / 20 years

Contracts, Bids, and Specifications Intermediate Currently used / 20 years

Cooling Towers Expert Currently used / 20 years

Electrical Expert Currently used / 20 years

Excel Intermediate Currently used / 10 years

HVAC all types [EPA Certified] Expert Currently used / 20 years

Indoor Air Quality Expert Currently used / 20 years

Inventory Control to 500K Expert Currently used / 20 years

Landscape [Ocean & Inland] restoration Expert Currently used / 15 years

Landscape Florida Expert Currently used / 15 years

Negotiations of Contractors and Vendors Expert Currently used / 20 years

Paints and Coverings [Waterproofing] Expert Currently used / 20 years

Plumbing Expert Currently used / 20 years

Pools and Spas Intermediate Currently used / 10 years

Project Management Expert Currently used / 25 years

Pumps and Motors to 200 hp Expert Currently used / 20 years

Restoration Projects Expert Currently used / 20 years

Staff Supervision to 204, 5 direct reports Expert Varied Staffing / 30 years

Windows XP, NT, 2003 office Intermediate Currently used / 15 years

Specialty Skills

Pre-Hurricane Validation:

To review and document the overall condition of the community and the amenities, for the purpose of insurance claims, and for record documentation. Establish general property conditions, validate equipment, general conditions to support insurance claims

Hurricane Preparedness:

Development of Hurricane policies and procedures to protect the assets of the community and attempt to reduce damage potential, assist homeowners and residents in protecting their property take active measures to protect property

Hurricane Restoration:

Immediate response to conduct dry-in and immediate repairs as required protecting the community, speeding total restoration and minimizing detrimental effects to community living. Restoration of Landscape and Proactive Actions to return the community to normal as quickly as economically possible

Project Management:

Project Manager for immediate Hurricane remediation activities, develop scope of work, obtain bids, oversee on going activities, locate Engineers to validate work performed by outside Vendors and contractors. Co-validate those reviews and acceptances.

Reserve/Maintenance Review and Analysis:

A comprehensive review, documentation and cataloging of all Mechanical Equipment and Systems, Roofing, Grounds & Landscape and Drives, General Amenities, Interiors and Exteriors, Site Lighting and Security

Scope of Work and Contract Analysis:

Develop scope of work, initiate bid process, conduct pre bid meetings, conduct post bid meeting, Review contract pre attorney, post attorney, review contract with selected contractor, validate terms and conditions with selected Contractor

Monitor Contractor Activities, Schedule contractor activities, coordinate activities

and staging of work.

Ocean Side:

Aware of the corrosive nature of ocean side living, knowledgeable in all aspects of salt intrusion, corrosion, micro penetration of chloride ions in concrete, thermal shock on surfaces, interior damages, gasket failure around glass and related structural corrosion issues

Rehabilitation Of Property:

Replanting and structuring of new landscape, water features and irrigation systems, rehab of interior of building and structures, exterior and related areas, rehab of apartment units including plumbing, duct work, wall and floor finishes, water proofing of multi layer parking decks, mechanical joints, etc..

Marketing:

Design and development of programs and property corrective actions to maximize the potential leasing and sales of the community, Renter retention, Design of features in support of amenities to maximize the potential of the overall property. Implementation of programs, services and actions to enhance the community’s appearance, services and community usage

Training:

Training of Property Managers and Building Staff in various skills and procedures

Training of staff in various EPA and trades certified courses, Training in PM design and implementation, HVAC training course, Mold Identification, ETC…

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