Greg Blanchard
H- 519-***-****
y8zz00@r.postjobfree.com
Personal Profile
I am a professional with over 22 years of progressive experience in the fields of dedicated services, truckload, LTL, logistics, intermodal for both domestic and cross border markets and customer service. I have an excellent record of maintaining client satisfaction at the highest levels, as well being able to direct strategic plans of action through tactical planning.
Trans Liaison Logistics July 2011 – Present
Position: VP Operations
• Trans Liaison Logistics provides custom tailored transportation and distribution solutions as well as a unique blend of services that are customer specific and cost effective across Canada
Day & Ross Logistics October 2000-July 2011
Position: Senior Operations Manager / Transportation / Supply Chain / Warehousing / Reverse Logistics
• Managed national parts distribution
• National reverse logistics program manager
• Complete supply chain management (transportation 300 power units / warehousing / order picking and packing / track and trace / customer service)
• Consistently communicated service and operational goals to the team and advised results
• New business start up experience
• Managed, develop and maintain all standard operating procedures across division
• Coached and facilitated the development of an empowered and high performance work environment throughout the terminal
• Planned daily operation to attain facility and corporate goals
• Managed all routing changes and implementations ensuring execution with little to no service failures.
• Strong relationship development skills with clients and staff - able to deal with people at all levels, internally & externally
• Strong analytical, problem solving, and trouble shooting skills
• Champions facility’s efforts to create and sustain a workforce with a passion to satisfy our clients through the development of leaders at every level and focusing the team on meeting or exceeding service goals
• Thorough knowledge of all distribution center operations and labor relations matters
• Effectively Model the core values of the company
• Actively participated in company safety initiatives, including and promoting a safe workplace
• High volumes of metrics reporting
• Maintain the highest levels of reporting and visibility to the client
CC Canada Ltd. October 1992-October 2000
Position: Operations Manager
• Manage all company operations in Brampton, Milton, London Windsor & Whitby. 200 + unionized drivers as well as 8 dispatchers
• Represent Company in union grievance hearings
• Reported directly to General Manager on all previous and current day's activities
• Daily communication with plant logistics managers in United States/Canada
• Coordinate with dispatch team daily that all outbound loads make their final destination to their perspective plants on time as well as create contingency plans
• Ensured all custom clearance documentation ensuring compliance for cross boarder loads (NCAP/PAPS)
• Route planning designs in coordination with the logistics provider to ensure efficiency
• Daily meetings with safety manager and customer service team to ensure compliance
• Troubleshoot issues throughout the day with logistics provider on routes running behind or ahead of schedule
SGT 2000 May 1990-October 1992
Position: Dispatcher
• Daily coordination upwards of 100 inbound and outbound loads from both Quebec and Ontario regions
• Coordinate schedules with US dispatch for all returning driver from the US and prepare load to Quebec.
• Complete LTL pickups and consolidate all their shipments on outbound manifest and prepare for dock staff to load in sequential order.
• Coordinate switch drivers with Quebec dispatch and confirm arrival time at switch destination.
• Facilitate open communication lines with potential customers.
• Member of the Joint Health and Safety Committee
Education and Professional Development
• 1988-1990 Bluefield College (Virginia) Associates Degree
• 1983-1987 - Ontario Secondary School Diploma
• Standard first aid and CPR
• WHMIS
Skill Set
• Productivity and LEAN practices
• Budget management and control
• A proven track record of recognizing and implementing strategic improvements for logistics operations, as well to ensure better efficiencies and customer service
• Metric reporting
• Proven management skills in team building, developing leaders, coaching, mentoring and the highest customer service levels
• Strong communication skills
• Highly Organized
• Experienced in a fast paced environment
References Available on Request