Resume of Deborah Diane Ross
**** ********** *** • San Jacinto, California 92582
Home 951-***-**** • Cell 951-***-**** • E-mail ******@*****.***
Senior Human Resources Management
Human Resources ~ Compensation ~ Benefits Administration ~ Bank Operations Administration ~ Training
Extensive background and experience with a proven track record in management, human resources, compensation practices, bank operations, recruitment and safety programs.
Additional areas of expertise.
Payroll administration, corporate policy development and implementation, unemployment hearings, on-boarding new recruits, strategic planning, management and staff training and succession planning.
Employment History/Accomplishments
Premier Service Bank 2006 to Present
Riverside, Ca.
Vice President/Human Resources Manager
Human Resources Manager for community bank with an employee base of 52. Responsible for all Human Resources related functions to include, but not limited to: Corporate strategic planning, Safety, Disaster Recovery, Compensation, Benefits, Recruitment and Corporate Policies.
Developed and implemented company wide compensation and benefit plans by participating and interpreting salary survey data from current demographics and market environment. Administer, maintain and coordinate all benefits to include; medical, dental, vision, life insurance, long term disability, 401 K Plan and employee assistance programs.
Lead the Disaster Preparedness Contingency Plan team and conduct companywide training, emergency drills and act as liaison with emergency personnel. Evaluate and monitor all workers compensation claims, including appeal process, and train employees on safety measures while adhering to strict policy and safety guidelines. Developed and implemented a Pandemic Response Policy.
Moss Motors Dodge 2004 – 2005
Riverside, Ca.
Senior Human Resources Manager
Human Resources Manager for 3 car dealerships, including the business office. Total employee base of 540.
Managed two payroll administrators, while processing three monthly payrolls in-house through the Reynolds and Reynolds System. Administer all benefits to include, health, dental, life, vision and 401 K plan and profit sharing plan. (including all open enrollments) Responsible for all tax filing - quarterlies and year-end. Process all new recruits and separations. Enforce all labor law and applicable government policies and procedures. (State and Federal) Interpret, enforce and update personnel policies and procedures. Develop and distribute all pay plans.
Safety Manager for all locations, which included, processing workers compensation claims, safety inspections, mandatory safety meetings/training and negotiating rates with carrier. Responsible for a 20% reduction in W/C premiums.
Processed all unemployment claims, including, representing company at all UI hearings. Achieved a 90% denial rate. Responsible for all Management Training including mandatory Sexual Harassment Training for 45 Senior Managers.
The Bank of Hemet 1984 – 2002
Riverside, Ca.
Senior Vice President/Human Resources Manager
Overall management of the Human Resources Department for four branches; total employee base of 127.
■ Benefits Administrator.
■ Payroll Manager.
■ Safety Officer.
■ Operations Administrator for four branches.
■ Branch Manager.
Certifications
HRM, CBP, CPP
Affiliations/Memberships
SHRM, IVEAC, CBA, ABA
References available on request.