Quality Assurance Management

OBJECTIVE: Seeking a Program Management Analyst position. My experience in business development, supported by innovative decision-making and systems management abilities, will be used for improving organizational productivity internally and for clients.

HIGHLIGHTS OF QUALIFICATIONS

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• Exceptional quantitative and qualitative analysis abilities: experience conducting research on complex international management consulting projects and environmental strategy development and implementation.

• Specialized in systems analysis and design with a focus on continuous improvement, client cost-cutting, designing models, metrics, and processes for business operations and IT infrastructure.

• International business experience fluent in French, English, and Spanish.

• Extensive experience with advanced functions of Microsoft Office Suite (Excel, PowerPoint, Word, Access).

WORK EXPERIENCE

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SDL International – Localization Company, Longmont, CO

Quality Assurance Engineer 2010 -Present

Functional Testing:

• Provide quality assurance testing for mobile software applications and enterprise server functionality in localized environments. Preparation of bug reports and test case write-ups for functional testing.

Project Administration:

• Prepare project forecasts, budgets, and invoices ranging from small to large projects.

Self-employed– Freelance Contractor, Boulder, CO

Project Associate 2009

• Simplicity, Inc. – Green Product Company: Created an in-house relational product database to monitor competitor marketing changes and the company to strategically position itself against the direct competition.

• Speed of Sound – Speech Collection and Transcription: Managed and organized data collection and transcription for voice recognition software projects. Trained, coordinated, and supervised project team.

Five Winds International – Management Consulting, Boulder, CO

Business Analyst 2003 – 2008

Quantitative and Qualitative Analysis:

• Demonstrated analytical research skills and contributed to the successful implementation of an environmental management system conforming to ISO 14001.

• Performed risk management analysis on three critical projects, which included due diligence, gap assessments, quantitative analysis and process recommendations.

• Conducted green procurement and waste minimization analysis on worldwide best management practices to recommend goals and program ideas for an environmental plan that would manage waste and drive purchasing in a more sustainable direction.

• Prepared a business plan for an information-based research and reporting service by leading the feasibility study, competitive analysis, content delivery process, and business analysis to support the final price point decision. This experience led to a new client project in 2007.

Technical Problem-Solving:

• Improved the company’s knowledge management system by initiating a new process design and IT solution that resulted in over 30% in cost and time savings, better collaboration and information sharing, as well as greater employee and director satisfaction.

EDUCATION / FORMAL TRAINING

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• Bachelor of Science in Business Administration (BSBA), Business Operations Management

University of Colorado at Boulder, Leeds School of Business

• Entrepreneurship and Small Business Management

Robert H. and Beverly A. Deming Center for Entrepreneurship, Leeds School of Business

• Project Management Professional

Project Management Institute (PMI)

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