Data Entry Customer Service

Kenneth J. Martin

*** ********* ****** / *******, ** 77009

832-***-**** ***********@*****.***

OBJECTIVE: To secure an exciting and challenging data entry position where my skills, experience and talent can and will be utilized to their fullest potential by my prospective employer.

EXPERIENCE:

Contract Assignments: 7/2004 to 2/2012

During this period I worked a series of defined duration temporary positions. When the contract time period was up I would move to another temporary assignment.

6/2011 – 2/2012 – CoreLogic SafeRent – Houston, Texas. Duties Included: Data Entry position, traveled to several courthouses in a 3-county area to request information regarding eviction cases, entering data from those cases into a database, and sending off the information once completed.

1/2010 – 4/2011 – Valet Supervisor – Houston, Texas. Supervised 5 to 12 valet parkers at Texas Children's Hospital as well as luxury hotels in Houston.

9/2008 – 12/2009 – Kellogg Brown & Root via Kelly Services – Houston, Texas. Duties Included: Data Entry - entering box and folder information into a database archive as well as some light filing and lifting of boxes. Assignment ended upon project completion.

5/2008 – 6/2008 – O’Connor & Associates via ProStaff – Houston, Texas. Duties Included: Taking calls for new and existing clients of O&A as well as data entry and data analyst duties.

10/2006 – 3/2008 – American Express Corporate Travel Services – Houston, Texas. Duties Included: Providing customer support for clients from multiple corporations across the United States, assisted with new and existing reservations, changes to existing reservations, and booking car rental and hotel reservations using the SABRE system. Position was obtained via Kelly Services.

1/2005 – 10/2006: Kelly Services – Clerical Employee – Duties included: Data entry and filing duties for various companies in the Downtown Dallas, North Dallas, and Carrollton areas. Moved to Houston, TX in 2006 and continued working for Kelly Services in Houston.

7/2004 – 12/2004: Adecco Services – Clerical Employee – Duties included: Data Entry duties for various companies in the Richardson and North Dallas area.

Previous Employment: Through 5/2004

5/2003 – 5/2004: Gunter’s Greenhouse – Delivery Driver, – Duties included: delivering floral arrangements to customers and/or events throughout the Dallas area.

3/2002 – 4/2003: Full time student at University of Texas at Dallas

11/2001 – 2/2002: Boston Market – Cashier

3/2001 – 9/2001: Travel Exchange, Inc. – Corporate Travel Agent – Duties included: Arranging air, hotel, and car rental reservations for corporate clients in the Dallas area using the Native SABRE system.

5/2000 – 1/2001: Legend Airlines, Inc. – Reservations Agent / Customer Service – Duties included: Worked in an inbound call center environment. Calls were mostly reservations and car rental requests, with the occasional request for flight status information. Flight reservations, car rentals, and flight status information were obtained using the SABRE Qik Res system. Left when company went out of business.

4/2000: Staffmark – Administrative Assistant – Duties included: performing data entry and filing, as well as taking inbound calls when filling in for the administrator.

1/2000 – 04/2000: Randstad – Clerical Employee – Duties included: Performing filing and data entry duties on a temporary basis for various companies in the Dallas area.

9/1997 – 5/1998: Point Isabel ISD – Special Education Bus Monitor – Duties included: Helped ensure harmony on the morning and afternoon bus rides for all Special Education students attending Port Isabel schools. Made sure all students were seated and safely secured with seat belts on. Work was on a part-time basis while I attended The University of Texas @ Brownsville.

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EDUCATION: 8/91 – 5/95 Port Isabel High School

8/95 – 4/99 University of Texas @ Brownsville

1/02 – 12/04 University of Texas @ Dallas

REFERENCES: References are available upon request.

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