Personnel, Data Entry, Clerical, Customer Service

**** ****** **** **.• SNELLVILLE, GA *****

PHONE HOME: 678-***-**** • E-MAIL ******@*****.***

JESSICA L. GORSKI

OBJECTIVE

To obtain full time employment where my skills may be strengthened, while working for a strong company.

EDUCATION

2003 – 2005 Southeast Community College Lincoln, NE

Associates of Applied Science Degree in Visual Publications

 Knowledge of several desktop publishing programs; including Photoshop, Quark Xpress, Illustrator, Page Maker, Flash, Freehand, and Microsoft Office.

PROFESSIONAL EXPERIENCE

2009 - 2009 Randstad

Customer Service

 Worked as a Quality Control Representative

 Placed calls to ensure customer satisfaction

 Dealt with customer complaints in a timely and professional manner

2006 – 2009 Publix Super Markets, Inc.

Personnel Administrator

 Responsible for all confidential employee personnel files

 Responsible for running payroll

 Responsible for hiring and separating of employees

 Worked as a Distribution Operator

 Responsible for filling out load sheets

 Responsible for Rush Order and putting information on regular orders into Dallas System

 Perform Secretarial duties for Superintendent of Perishable Warehouse

 Complete tasks given by other supervisors

 Proficient in SAP, DART, DALLAS, DALS, Microsoft Office,

2006 – 2006 Randstad

Distribution Operator

 Worked as a Distribution Operator

 Responsible for filling out load sheets

 Responsible for keep track of Checker Totals

 Responsible for Rush Order and putting information on regular orders into Dallas System

2002 - 2003 Dr. Leonard’s/Carol Wright Call Center

Customer Service Representative

 Promoted to Customer Service in first two weeks

 Handled Merchandise and Customer complaints and problems over telephone

 Took orders of telephone

 Performed data entry and 10-Key proficiently

REFERENCES

Paul Borowski 2855 Springdale Rd. Snellville, GA 30078 678-***-****

Richard Meehan 1684 Moss Dr. Snellville, GA 30078 770-***-****

Faye Kent 596 Montgomery Ferry Rd NE Atlanta, GA 30324 404-***-****

Christina Burns 37 Herald Dr Bethlehem, GA 30620 770-***-****

Vicki Spencer 20 Herald Dr Bethlehem, GA 30620 770-***-****

Steve Hundley 445 Hurricane Trail Dacula, GA 30019 770-***-**** ext. 2124

Victoria Adams 2260 Skylar Leigh Dr. Buford, GA 30018 404-***-****

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