Project Manager Software

Laura Guest***** N McKinley Drive, #****Tampa, FL ********-***-*************@*****.*** Objective:To be part of a versatile and goal-driven team and utilize my 20 years of experience in information technology. Be involved in various aspects of the software development lifecycle to manage a company’s data, support and enhance existing projects as well as work with customers to solve complex issues by determining the best solutions for their company.Profile:Diverse IT background in multiple roles throughout organizations and a Masters in Information Technology has allowed me to work with end users to focus on business development and analysis to improve efficiency and effectiveness. My experience has enabled me to analyze and document complex business and application processes and improve business functions.Skills Summary:Operating Systems: Windows 7/XP/Vista, Windows 2008 server, UNIX, Linux Software: Microsoft Office 2010 Suite, Microsoft Visio, Microsoft Office, Microsoft Enterprise Project Management, Remedy Desktop and On Demand, Cerner, Impac Mosaiq, Lotus Notes, Oracle Financials Database Applications: Oracle 10g, SQL Server, PL/SQL Developer, Toad for MySQL, SQL Server ManagementSoftware Development: ASP, HTML, Java, JavaScript, IBM Lotus Domino, VB 6.0, VBA, VBScript, XMLProfessional Experience:2008 to present Moffitt Cancer Center Tampa, FLResearch Systems Analyst/Project Manager Systems analysis involving creation of requirements documents, scope documents, system design diagrams and meetings with project stakeholders. Closely work with developers to design custom applications for cancer researchers to track their research data, patient treatment outcomes and clinical trial data. Served as lead project manager on the Radiation Oncology database application involving requirements gathering and collaboration with high-level physicians, data managers, and project stakeholders. Team lead for integrating and training end users on Microsoft Enterprise Project Management 2010 and Remedy On Demand applications into existing infrastructure and workflow. Responsible for multiple, simultaneous projects involving collaboration with analyst team members, developers, and database administrators to streamline Data Warehouse and Data Marts for centralizing research data imported from clinical systems and multiple data sources.2004 to 2008 Tech Data Corporation Clearwater, FL Systems Analyst (Distributed Systems)Served as project manager for software implementations and upgrades. Supported approximately 300 vendor-supported applications for various departments throughout the company.Analyzed business requirements for new applications utilized by business users. Worked with DBAs to implement application back-end databases using SQL and Oracle. Coordinated UAT sessions with end users for application upgrades.2002 to 2004 Southwest FL Water ManagementBrooksville, FL Software Application Consultant Gathered requirements for software applications. Designed and developed water permit letter systems in Lotus Domino and Word. Created test plans for business and development to validate established requirements. Provided user support for Microsoft Word, Lotus Notes, and various software issues.2000 to 2002 Guest Computer Consulting Atlanta, GA Software Consultant Met with business clients to perform requirements gathering for websites/software needs. Developed websites utilizing HTML, ASP and Oracle back-end databases. Configured home-networking systems on Windows 2000/XP or UNIX. Trained business users on Microsoft Word, Excel, PowerPoint, Internet/e-mail, CD creation, and scanning.1992 to 2000 Orthotrac Atlanta, GA Systems Implementation Specialist Software implementation and training for orthodontic offices across the US as well as in Australia, the UK and Hong Kong. Trained 8-10 people on orthodontic staff and the orthodontist on practice management software package including insurance, financials, patient flow and scheduling. Conducted training classes at regional meetings and annual users' meeting. Designed documentation for users on specific features of the practice management software. Developed a software training program via phone and WebEx to outline new features of applications to dozens of orthodontic clients. Education Masters of Information Technology American Intercontinental University, Atlanta, GA, June 2001GPA: 3.87 Bachelor of Business Administration(Emphasis on Computer Information Systems, Management and Marketing)Georgia Southern University, Statesboro, GA, August 1991GPA: 3.0 Professional Organizations:International Institute of Business Analysts (IIBA), Sept. 2011 to present