Professional Administrative Assistant

G R A C E N P A R K E R

**** ******* *****, ******, ** 37167

615-***-****

PROFESSIONAL SUMMARY: Versatile professional with expertise and experience in paralegal support and executive assistant roles. Specific skills include research, Microsoft office software, process and project management, organization, planning and administrative writing. Proven results working in high-demand, fast-paced business environments. Currently expanding capabilities through a degree in psychology.

WORKING EXPERIENCE

12/05 – 12/08 Sales Coordinator HEALTHWAYS

•Support a group of five business development executives (VP level and above)

•Helped launch and manage weekly e-newsletter for sales team. Drive content and production.

•Initiated web-based training program for sales team. Have managed logistics for more than 25 trainings to date. Process has led to more effective, less costly training program.

•Oversee key third-party vendors for services such as webinars, catering, hotels and transportation

•Have managed more than 100 RFP productions – prioritizing, organizing and reviewing final version

•Led project team to enhance customer and prospect site visits, working with marketing, sales and internal communications departments

•Process payment of invoices and organize accounts payable for business development

6/05 – 10/05 Paralegal (Contract Position) TENNESSEE DEPT OF HUMAN SERVICES

•Served as paralegal for appeals and hearing division

•Investigated cases and ensured that all relevant information was considered

•Identified appropriate laws, judicial decisions, legal articles, and other relevant materials

•Analyzed and organized case information

•Prepared written reports for lawyers that summarized my research

7/04 – 6/05 Administrative Assistant ARDENT HEALTH SERVICES

•Assisted assistant vice president of business office operations and vice president of managed care

•Maintained calendars, schedules and travel arrangements

•Received all invoices and other mailings for distribution/processing

•Prepared reports, memos, letters, and other documents

•Coordinated with the Information Systems department to develop a managed care database that stores contracts on the Ardent Info Net for facilities

•Maintained and managed all medical records requests

EDUCATION

2007-PRESENT Candidate for Bachelor of Science MIDDLE TENNESSEE STATE UNIVERSITY

•Psychology

•GPA: 3.2

2002-2005 Associate of Science DRAUGHONS JUNIOR COLLEGE

•Paralegal studies

•GPA: 3.3

COMMUNITY/PROFESSIONAL INVOLVEMENT

•Member of the Middle Tennessee Paralegals Association (since 2003)

•Big Brother Big Sister for Middle Tennessee (since 2007)

•Volunteer for Legal Aid Services (since 2003)

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