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Customer Service Marketing

Beverly Hills, CA
August 17, 2012

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Dani Kennedy

**** ****** ** #**

Santa Monica, CA 90404


Professional Summary/Skills

Highly effective team player that understands the value of working together towards a common goal - Strong analytical thinking, planning and ability to multi task while maintaining a cohesive balance - Excellent interpersonal, verbal and written communication - Keeps up-to-date with constantly evolving technologies in online social networking, marketing and ecommerce

Skill set includes: Social Media Strategy & Implementation – Project Management – SEO – Copywriting – Blog Management - WordPress - Product Development - Photoshop – Dreamweaver – Email Marketing – Basic HTML – Warehouse Management – Outlook – Microsoft Works – Powerpoint – SnagIt – Xcart – Magento – AuthNet – Google Analytics – Customer Service – Affiliate Marketing - CSEs – Drop Ship – Brand Development – QuickBooks – Contests – Amazon Ads – Facebook Insights


University of Southern Mississippi

Bachelor of Arts, English with Spanish Minor GPA 3.9/4.0; Highest Honors

Studied Abroad; Madrid and Nerja, Spain: I gained proficiency in the Spanish language and a greater understanding of European cultures.

Jones Junior College

Associate of Arts Graduated: GPA 3.95/4.0 Highest Honors, Studied Abroad: England


eCommerce Marketing Manager at Clean Spirited May 2010-Present

Directing ecommerce and online marketing efforts for Clean Spirited's branded consumer goods. Responsible for creating product, driving consumer acquisition strategies, user engagement, online sales conversion, 20+ drop ship partnerships, photoshoots, blog management, and all retail efforts, including online marketing, merchandising, product development, email campaigns, advertising, accounting, service and operations. Manage all social media. Lead graphic designer.

Linea Pelle, Inc July 2008-April 2010

Responsible for all orders, product management, merchandising, warehouse operations, drop ship partnership, managed social media. Led inventory management efforts as relates to ecommerce, drop ship and off price wholesale partnerships, Supervised robust drop ship program incl. set up, launch, partner relations & inventory mgt. for 5+ drop ship partner stores. Executed Online marketing efforts incl. CSE’s, SEO, email marketing and affiliate marketing; researched opportunities to develop reach from online marketing & editorial to private events & charitable contributions

Teacher, Palm Springs Unified School District August 2004-June 2008

English Teacher at Desert Hot Springs High School, Varsity and Junior Varsity cheer coach

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