Customer Service High School

Akouele E. AVITY Email: y71bc8@r.postjobfree.com

Contact: 804-***-****

*** ******** **, *** # *,. Richmond –Virginia 23227

Profile

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Highly accomplished a master’s degree of Health Services Administration and had some experience in health care fields. Seeking to apply my experience, skills, in the field of health services administration. Attention to detail with emphasis on accuracy and quality and ability to prioritize work, to balance multiple projects and deadlines.

Work experiences: ________________________________________

Family Care: from 09/04/2011 to 10/16/2012; Worked as a Caregiver. Coordinator phone number: 804-***-****

Professional Healthcare Resources: from 07/07/2011 to present; Worked as a Nurse Aide, Caregiver, Coordinator phone number 804-***-****, Extension: 4150 or 4261Options

Seniors America: from 06/01/2011 08/10/2012; Worked as a Caregiver. Coordinator phone number 804-***-****

America Red Cross: April 1st – May 2nd 2011, CNA Nursing Aide certificate.

Volunteer Care giver at Bon Secours Memorial Regional Hospital 2010- Present

Duties: Discharging, Bed making, News-paper sharing.

Belle Vue Hospital for Kids and Adults in Togo (Africa): Worked as a nurse Aide from 2002 to 2008.

Investigation ground: late marriage in students’ medium, case of university of Lome (UL).

Target group: All students of University of Lome from all various faculties, aged from 20 – 40 years old. The causes of the late marriage are due to the tenacity of accession of better university diploma with accessibility of a considerable work output for a better standard of living, June 2008, (Lome – Togo).

Internship:

Investigation ground: awareness of dressmakers and hairdressers apprentices on sexual transmissible diseases (STDs), at NGO, Youth in Action for Integrate Development (YAID) in Lome-Togo (2002-2008)

Adoption of change of behavior through the use of condom during the sexual act.

• Answered questions and provides information to survey populations.

Agrobio Forum: Customer service, Lome – Togo, 2002-2004

• Answered phone, and answered questions and provides information to customer.

UTB Bank: Customer service - Western Union - Checks certified, Lome – Togo. (2001-2006)

• Answered phone, and answered questions and provides information to customer

• Assisted customers for money exchange, worked on register.

Educations: ________________________________________

• Master degree of Health Services Administration (HSA), from 10/05/2009 to 09/17/2012, at Strayer University, Alexandria Campus.

Current GPA: 3.667

Bachelor degree and Master degree Diploma in Sociology at University of Lome /Togo (West Africa, were assessed as equivalent US accredited degree. World Education Services (WES), New York 2011:

• Master degree in sociology (2008), GPA: 3.55.

• Bachelor degree in sociology (2007), GPA: 2.65.

• High School Diploma, August 2000. Lycee of Agbalepedogan

Skills: ________________________________________

Master in Health Services and Administration

Microsoft Word, Microsoft Excel, Power point, Internet access.

Communication: French, and English.

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