Jacqueline Miller-Moore

**** ******* **., *******, ** 38106

Cell: 662-***-****

Email: y6uzt8@r.postjobfree.com

Summary of Professional Qualifications

• Experienced systems technician with expertise in purchasing and procurement

• Extensive background in administrative support and research

• Staff training and development

• Excellent written and oral communication skills

• Superb interpersonal and computer skills

• Strong attention to detail

• Project development and evaluation

• Organizational and strategic planning

Professional Affiliations

• Pi Sigma Alpha, the National Political Science Honor Society

Professional Experience

Flight Attendant

Pinnacle Airlines Incorporation, July 2010 – January 2011 Memphis, TN

• Ensured passenger safety and satisfaction according to FAA and company standards on CRJ 900 & CRJ 200.

• Provided for the comfort of passengers needing special attention, including celebrities, unaccompanied minors, and parents with infants, individuals with disabilities, elderly and non-English-speaking passengers.

• Assisted customers with special needs or requests, meal and drink service, and also assisted pilots and other flight crew, and performed all relevant safety procedures.

Systems Technician

Department of Shelby County Government, June 2007 – January 2010

• Prepared bid specifications, spreadsheets, and other documents for posting on the Purchasing page of the Shelby County website.

• Created hyperlinks to make documents accessible to vendors, other government entities, and the general public.

• Coordinated advertising for the bidding process, reviewed bids and submitted recommendations for vendor selection.

Prevention Specialist

Memphis Affiliate of Congress of National Black Churches, October 2006 – June 2007

• Coordinated, implemented and evaluated the After Care Program for prevention, intervention and treatment of substance use and abuse.

• Developed curricula and designed programs for student assistance group facilitators and student peer counselors.

• Conducted interviews on at-risk subjects in various communities and maintained close working relationships with participating churches and organizations.

Assistant Researcher

Mississippi Valley State University, October 2004 – May 2005

• Conducted interviews, transcribing notes, report-writing and contributed to the analysis of findings and the development of recommendations.

• Drafted reports, professional papers, and conducted presentations at Millsaps College.

• Managed data, research and developed research strategies for project.

Administrative Assistant

Greenwood Public School District, January 2001 – September 2004

• Performed general office duties, such as typing, flow of correspondence, faxing, data entry, copying, and compiling supply orders.

• Answered main office telephone system, greeted and directed visitors and assisted parents.

• Monitored students with truancy issues and provided weekly reports to the Superintendent, Principal and Truancy Clerk.

EDUCATION

• Kaplan University, M.A., Criminal Justice (2010)

• Mississippi Valley State University, B.A., Political Science (2005)

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