janitorial, warehouse, customer service
Resume:
Catherine l. Peterson
Columbus,Ga 31904
Objective: To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people.
Experience: Fold-Pak Columbus,Ga
Line Assembly 6/11 to 10/11
Monitored the production line, watching for problems such as pile-ups, jams and glue that wasn't sticking properly. Stocked and sorted product for packaging and filling machine operation and replenished packaging supplies, such as wrapping paper, plastic sheet, boxes, cartons, glue, ink and labels. Inspected and removed defective products and packaging material. Tended and operated machine that packaged product. Stacked finished packaged items and wrapped protective material around each item and packed the items in cartons and containers. Started machine by engaging controls. Counted and recorded finished and rejected packaged items.
Mail Room Columbus,Ga
Customer Service 4/10 to 10/10
Checked to ensure that appropriate changes were made to resolve customer's problems. Recommended improvements in products,packaging,shipping,service, and billing methods and procedures in order to prevent future problems contract forms, prepared change of address records, and issues service discontinuance orders, using computers. Conferred with customer by telephone and in person in order to provide information about products and services, take orders and cancel accounts, and to obtain details of complaints
Columbus Clinic Columbus,Ga
Receptionist 2/08 to 12/09
Greeted persons entering establishment, determined nature and purpose of visit and directed and escorted them to specific destinations. Scheduled appointments and maintained and updated calendars. Transmitted information and documents to customers, using computer, mail and facsimile machine. Filed and maintained records. Operated telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments. Provided information about establishment, such as location of departments and offices, employees within the organization and services provided.
Management Cleaning Control Columbus,Ga
Custodial 6/06 to 12/07
Performed and assisted with cleaning duties as necessary. stripped, sealed, finished and polished floors. Cleaned windows, glass partitions, and mirrors, using soapy water and other cleaners, sponges, and squeegees. Cleaned and polished furniture and fixtures. Serviced, cleaned, and supplied restrooms. Gathered and emptied trash. Cleaned building floors by sweeping, mopping, scrubbing, and vacuuming Hempstead and shampooed carpets. Requisitioned supplies and equipment needed for cleaning and maintenance duties. Followed procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures. Dusted furniture, walls, machines, and equipment.
McDonalds Restaurant Columbus,Ga
Crew Member 12/05 to 4/06
Requested customer orders and depressed keys of multicounting machine to simultaneously record order and compute bill. Served cold drinks, using drink-dispensing machine, and frozen milk drinks and desserts, using milkshake or frozen custard machine. Made and served hot beverages, using automatic water heater and coffeemaker.Pressed lids onto beverages and placed beverages on serving tray or in takeout container. Received payments and made change. Cooked the exact number of items ordered by each customer, working on several different orders simultaneously. Took food and drink orders and received payment from customers. Cooked and apportioned french fries.
Piggly Wiggly Columbus,Ga
Lead Cashier 8/04 to 8/05
Greeted customers entering establishments. Issued receipts, refunds, credits, and change due to customers. Monitored checkout stations to ensure that they had adequate cash available and that they were staffed appropriately. Calculated total payments received during a time period, and reconciled this with total sales. Received payment by cash, check, credit cards, vouchers, and automatic debits. Resolved customer complaints. Established and identified prices of goods, services and admission, and tabulated bills using calculators, cash registers, and optical price scanners. Maintained clean and orderly checkout areas. Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct and that there was adequate change. Answered customers' questions, and provided information on procedures and policies. Cashed checks for customers. Processed merchandise returns and exchanges. Sorted, counted, and wrapped currency and coins. Weighed items sold by weight in order to determine prices.
Human Resource office of Florida Fort Myers,Fl
Customer Service 3/03 to 4/04
Referred individuals to various public or private agencies for assistance. Transmitted information and documents to customers, using computer, mail and facsimile machine. Filed and maintained records. Operated telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
Education: Tillinghurst Adult Education Center
Awards: Honest, friendly, outstanding communication skills and assertive. Quickly learn procedures and methods. Pleasant speaking voice. Organized and efficient. Friendly - can get along well with others. Received A & B Honor award Received Presidential award for been the most outstanding student
References: Available upon request
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